Job Information
Northwest Center Senior Receptionist in Baltimore, Maryland
The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. The Receptionist is Amazon's face and voice to its clients and their guests. In this role, you will provide 5-star customer service and have an obsession for customer satisfaction.
Are you looking for an excellent career starter in an exciting corporate environment? As our Senior Receptionist, you have a firm grasp on what it takes to assist with a variety of administrative activities and tasks including greeting and checking in guests, distributing badges, providing resources to callers, and assisting with projects and audits. Our receptionists are solution providers and seek to provide a memorable customer centric experience through each interaction; as a Senior Receptionist, you will set this tone.
Location: Baltimore, MD Schedule: Monday through Friday, an 8-hour shift, between the hours of 7:30 am -- 6:00 pm Starting Wage Range -- $24.36 per hour | Full Wage Range -- $24.36 - $28.98 per hour *What we can offer: *
- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life insurance
- 17 Accrued Paid Time Off Days Annually
- Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
- Retirement 401(K) with a company match
- Employment Assistance Program (EAP) including six free therapy sessions per year
- Physical Wellness Reimbursement Program - $25 per month
- Student Loan Contribution Program - $50 per month
- Northwest Center is proud to offer its staff an income Protection Benefit to those potentially affected by COVID-19
Check out the entire list of benefits Northwest Center has to offer here:?http://www.nwcbenefits.com/{rel="nofollow"}
*Please submit your resume with your application *
What You Will Do
- Be attentive and provide exceptional, professional customer service to Amazonians, clients, contractors, and visitors.
- As a Senior, you will be able to staff more complex reception desks independently.
- Partner with Receptionist on multi-person desks.
- Participate in or lead special projects as assigned.
- Manage inventory at desks, if at single-reception desk, and communicate needs to Lead Receptionist.
- Support Banana Stand and Special Events as needed.
Will be responsible for overall operation of the front desk and front office activities to include, but not limited to:?
Facilitate the opening and/or closing of service locations.
Responsible for building knowledge, and understanding current and future scheduled events/maintenance/and service provider locations.
Follow proper procedures to hang and maintain customer posters in all buildings ensuring a presentable environment at all times
Work collaboratively across the organization, as well as with Amazon employees and other vendor partners, ensuring the Northwest Center team i
