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Johns Hopkins University Security Dispatcher in Baltimore, Maryland

We are seeking a Security Dispatcher who will provide dispatch, radio, and telephone communication support to Campus Police.

Note: Primary shift is 11:00 PM to 7:00 AM

Specific Duties & Responsibilities

  • Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines, route request via two-way radio appropriately; report any emergencies to Security and accurately record all activity on dispatch log sheets.

  • Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately: there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.

  • Provide access to campus via secured gates per policy.

  • Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.

  • Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.

Internal & External Contacts

  • Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.

Special Knowledge, Skills & Abilities

  • Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus).

  • Must have effective and appropriate verbal skills.

  • Ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.

Minimum Qualifications

  • High School Diploma or GED required

Preferred Qualifications

  • Minimum 1-2 years of relevant experience preferred.

Classified Title: Security Dispatcher

Job Posting Title (Working Title): Security Dispatcher

Role/Level/Range: ATO 37.5/01/OA

Starting Salary Range: $15.00 - $19.00 HRLY ($37,500 targeted; commensurate with experience)

Employee group: Full Time

Schedule: 40 hours per week

Exempt Status: Non-Exempt

Location: Peabody

Department name: Security

Personnel area: Peabody

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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