Easter Seals Jobs

REALtech Title LLC is seeking to hire an Operations Supervisor for our joint venture title agencies. We are seeking to hire a dynamic, self-starter who would like to join our growing team and deliver truly exceptional service and commitment to our customers. The ideal candidate is someone who has a positive attitude, takes initiative, works well under pressure, and wants to be part of and leader of a team.

The Operations Supervisor will have responsibility for the day-to-day performance of the operations team to support of the Company’s goals and strategies. Leads decision making on personnel actions. Coordinates efforts among assigned employees responsible for all phases of processing.

This position is 100% remote and can be based anywhere in the US.

Responsibilities:

Provide leadership and support to the employees, including answering questions regarding files, helping to balance files, answering recording questions, and overseeing training.

Review and evaluate job performance of each area of processing (i.e. Closing Specialists and Processors).

Manage employees as appropriate to ensure compliance with company policies and procedures.

Provide second escalation point for customer and client related issues – handle problem calls from customers, agents, etc. and provide solutions.

Work with REALTech’s leadership team to efficiently map processes and systems.

Create and maintain process flows, training manuals and checklists

Regularly resolve processing issues by maintaining high level of communication and ensuring adherence to all company policies and procedures.

Conduct research, analysis and development of ad-hoc projects. Work with REALTech’s leadership team to continuously develop ideas and plans to improve processes, employee morale, and general office issues.

Support all recruiting, on-boarding, new hire training efforts for the operation.

Handle daily supervisory responsibilities, i.e. performance management, employee engagement, employee productivity, recognition.

Manage all daily processes to ensure operational efficiency and compliance with clients’ service metrics.

Truly Remarkable Service

We are looking for a friendly, outgoing, well organized person with a strong work ethic.

Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers.

Establish a professional working rapport with our clients and any new relationships that are established.

Maintain high quality and productivity standards

Meet team metrics

Minimum Requirements:

Bachelor’s Degree strongly preferred or an equivalent combination of education, training, and experience that demonstrates the ability to perform the job functions, may be substituted.

Minimum of 2 years of prior supervisory or management experience required.

2 + years of business management experience in the closing/title/real estate industry. Ideal candidate will possess experience with conducting closings, processing, and/or title curative.

Interpersonal Influencing and relationship building.

Excellent planning and organizational skills. Technical/functional knowledge and skills.

Analysis, sound judgment and decision-making abilities.

Strong proficiency in Microsoft products and ability to learn new technical applications.

Excellent written and verbal communication skills.

Must be available to work during core business hours (9:30 am - 6:00 pm, Monday – Friday) and have the flexibility to work extended hours as needed.

Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.

Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).

Anywhere Real Estate Inc. (http://www.anywhere.re/)  (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)

The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.  Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.  With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .

You’ll find our commitment to diversity reflected in our achievements:

• Recognized as one of the World’s Most Ethical Companies since 2011.

• Anywhere has also been designated a Great Place to Work since 2019.

• Recognized by Fortune as one of America’s Most Innovative Companies.

• Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.

EEO Statement: EOE including disability/veteran