Job Information
Northwest Center Corporate Receptionist in Baltimore, Maryland
Northwest Center is hiring Corporate Receptionists *to work on-site at the Amazon HQ2 campuses providing a 5-star customer service to customers over email, on the phone, and in person. You will be supporting the organization through a variety of administrative tasks such as greeting and checking in guests, distributing badges, providing resources, and assisting in projects. As the first point of contact for many of our visitors and employees, you are a solution provider and create a memorable customer-centric experience through each interaction. What is even better, you would be doing this work as a member of Northwest Center, a non-profit organization whose efforts support and advocate for individuals with disabilities. Be proud knowing your work contributes to the advancement of equal opportunities for children and adults with disabilities through programs of therapy, education, and work opportunity. If you are a motivated, self-starter, with a background in customer service, *APPLY TODAY! * Location:* Baltimore, MD Schedule: Monday - Friday, an 8-hour shift, between the hours of 7:30 am -- 6:00 pm *Starting Wage Range: *$23.65 per hour | Full Wage Range -- $23.65 - $28.14 per hour
*What we can offer: *
- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
- 17 Accrued Paid Time Off Days Annually
- Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
- Retirement 401(K) with a company match
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program including six free therapy sessions per year
- Opportunity for career development with our NWC Mentorship Match program
- Physical Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Free Onsite Parking
- Pet Insurance Discount Program
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Check out the entire list of benefits Northwest Center has to offer here:?http://www.nwcbenefits.com/{rel="nofollow"}
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* Please submit your resume with your application *
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What You Will Do
Opening and closing support service locations, ensuring the lobby is clean and organized.
Greeting all employees and visitors with a friendly, warm, professional and courteous manner.
Issuing the appropriate Visitor Badge for on-site visitors, while determining the nature of their visit and notifying the appropriate person.
Offering services to guests including, but not limited to, stowing luggage and coats, issuing loaner badges and making transportation reservations as requested.
Assisting Amazon's recruiting department by issuing and collecting a Non-Disclosure Agreement (NDA) and verifying the form is signed and dated.
Directing new hires and temporary employees to the Security Badge Office to get employee badging.
Answering incoming calls, determining caller's needs, and transferring to the appropriate person or department.
Subscribing to reception email lists and responding to all email in a timely manner.
Following proper procedures to hang and maintain customer posters in
