Job Information
SAM LLC Applied Technology SME in Austin, Texas
Who We Are
For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.
Your Impact at SAM
The Subject Matter Expert role is responsible for applying engineering and surveying fundamentals toprojects by providing internal technical training and support. This role is also responsible for selectingand recommending hardware and software tools and assisting with standard procedures to maximizeefficiency and accuracy. The staff in this role will be responsible for teaching CAD, Surveying, or Engineering fundamentals to the entire SAM organization.
Supports the Company to achieve its vision and mission, while successfully practicing its corevalues related to employees, ethics, operational excellence, safety, integrity and corporate socialresponsibility;
Work with departments to develop workflows for new or existing project types;
Provide high level (2nd tier) application support for production specific software;
Provide or coordinate training for production specific desktop software as needed;
Provide project technical support on as needed basis;
Coordinate with Information Technology on production related issues and assist in resolving;
Assist in maintaining production and deliverable standards;
Research new and emerging technology and recommend as needed;
Maintain relationships with vendor technical support and product managers;
Coordinate with vendor support to resolve high level software issues;
Integration and support of third party software solutions;
Perform other tasks as assigned to help accomplish the Company’s strategic goals;
This position does not have supervisory responsibilities.
What You Bring to SAM
Bachelor’s Degree in related field and 2 years of related technical experience; Associates Degree in related field and 5 years of related technical experience or 8 years of progressive responsibility of related technical experience;
Ability to work Independently;
Advanced level ability with production software platforms; Trimble, Autodesk, Bentley, Esri.
Advanced knowledge of Surveying, Mapping and GIS processes
Ability to perform complex troubleshooting/problem solving
Advanced knowledge of Engineering and GIS processes;
Proficient with Microsoft technology stack with proficiency with Windows operating systems
Basic Knowledge of computer networking concepts;
Working knowledge of databases such as MS SQL is a plus;
Our Perks
Opportunity for hybrid work schedules for office positions – Work-life balance is on us
Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available)
Generous paid time off (vacation, sick, holidays and parental leave) – Accrual starts immediately
401(k) program offers 100% employer match up to 5%
Paid continuing education courses and tuition reimbursement
Employee Assistance Program – Your mental health is our priority
No glass ceiling! Truly a place to spread your wings (Ask about our Career Pathing!)
Trainings throughout the year – Specialized in-house trainings programs designed to assist you in advancing in your career
Office snacks, free food and fun-themed events for employees throughout the year
Passion for our Community – You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program
Our Culture
Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for twelve consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee’s development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry’s leading experts, who just happen to be on our staff! We make SAM a GREAT place to work, but it all starts with YOU!
EEO
SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.
Bachelor’s Degree in related field and 2 years of related technical experience; Associates Degree in related field and 5 years of related technical experience or 8 years of progressive responsibility of related technical experience;
Ability to work Independently;
Advanced level ability with production software platforms; Trimble, Autodesk, Bentley, Esri.
Advanced knowledge of Surveying, Mapping and GIS processes
Ability to perform complex troubleshooting/problem solving
Advanced knowledge of Engineering and GIS processes;
Proficient with Microsoft technology stack with proficiency with Windows operating systems
Basic Knowledge of computer networking concepts;
Working knowledge of databases such as MS SQL is a plus;
The Subject Matter Expert role is responsible for applying engineering and surveying fundamentals toprojects by providing internal technical training and support. This role is also responsible for selectingand recommending hardware and software tools and assisting with standard procedures to maximizeefficiency and accuracy. The staff in this role will be responsible for teaching CAD, Surveying, or Engineering fundamentals to the entire SAM organization.
Supports the Company to achieve its vision and mission, while successfully practicing its corevalues related to employees, ethics, operational excellence, safety, integrity and corporate socialresponsibility;
Work with departments to develop workflows for new or existing project types;
Provide high level (2nd tier) application support for production specific software;
Provide or coordinate training for production specific desktop software as needed;
Provide project technical support on as needed basis;
Coordinate with Information Technology on production related issues and assist in resolving;
Assist in maintaining production and deliverable standards;
Research new and emerging technology and recommend as needed;
Maintain relationships with vendor technical support and product managers;
Coordinate with vendor support to resolve high level software issues;
Integration and support of third party software solutions;
Perform other tasks as assigned to help accomplish the Company’s strategic goals;
This position does not have supervisory responsibilities.
