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Insight Global Sprinkler Service Inspector in Austin, Texas

Job Description

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.

Contact customer representative and ascertain equipment/systems problems.

Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.

These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.

Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.

Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.

Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.

Participate in a scheduled On-call rotation.

Perform other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

  • RME-I License - if not NICET II will work

  • 2-5 years documented experience in sprinkler systems.

  • Experience with wet, dry, pre-action, deluge, foam systems, fire pumps and pre-action systems.

  • Ability to work flexible hours including on-call rotation, nights, and weekends to meet customer requirements.

Experience in reading and interpreting blueprints, submittals, and operational/product manuals

  • Experience with hand tools and multi-meter usage

  • Demonstrates an aptitude for troubleshooting systems and performing necessary repairs.

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

  • Demonstrate a high level of customer service.

  • Possess a valid driver's license and driving record that meets company requirements.

  • Able to obtain and retain any licenses that are required by National, State and Local codes. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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