Job Information
Kanaan Communications, LLC Manager Operations Management in Austin, Texas
Overview and Essential Functions
Overview
The Manager Operations Management is responsible for the overall success of all projects within a designated geographical area and/or specific revenue generating business segment. The purpose of the position is to provide ethical leadership, management, communication and accountability to ensure customer satisfaction and employee engagement as well as cultivate new business for future business growth.
Responsibilities:
Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities.
Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker’s compensation loss management and DOT compliance in coordination and cooperation with the Safety department.
Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence.
Identifies and implements continuous process improvement initiatives to allow efficient service delivery.
Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability.
Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company’s promises of quality and timeliness are met.
May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner.
When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow.
Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs.
Seeks new business opportunities.
Actively involved in the bid compilation and contract negotiations.
Negotiates unit additions with the customer as they arise.
Actively seeks knowledge of business finances on a weekly basis.
Adjusts work activities to make financial success a priority.
Monitors work being performed to ensure compliance with safety requirements and contract terms.
Ensures equipment is maintained to meet established Manufacturer and Company standards.
Manages equipment procurement needs using cost vs benefit analysis.
Ensures the accuracy of employee time and production records. Follow company processes to address discrepancies.
Actively seeks and actively participates in the onboarding process of new Subcontractors.
Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources.
Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews.
Creates and maintains individual employee development plans.
Seeks and implements opportunities for employee development.
May perform the duties of field personnel as needed.
Other duties as assigned.
Qualifications
Who are we looking for…
Qualifications, Skills and Experience:
Proven leadership in a cross functional team environment;
Strong negotiator and consensus builder;
Commitment to technology-driven process improvement;
Proficient word processing, spreadsheet, database, internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred.
Bachelor’s Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on Telecommunications industry-specific experience, or combination of education and experience is a plus but not required.
Core Competencies:
Teamwork and Servant leadership
Complex problem solving and critical thinking
Exemplary communication skills, both written and verbal
Openness to change
Ability to develop and maintain relationships
Meticulously Organized
Self-motivated and driven
Organizational commitment and congruence
Work Environment/Physical Demands:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sit, stand and/or walk
Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces
Frequent use of sight (specifically, close to perform computer work), hearing and voice
Use of hands, arms, and fingers to perform routine and repetitive tasks
Occasional light to moderate lifting (up to 30 lbs)
Occasionally work in adverse weather conditions and uneven surfaces
Benefits and Company Summary
What you'll get...
Medical, Dental, Vision and Prescription Plans
Flexible Spending Accounts
Short and Long Term Disability
Supplemental Life and AD&D
401(k) Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Who we are...
Texstar Enterprises, LLC (\"Texstar\") provides construction and maintenance services for telecommunications providers in the Southwest and Pacific Northwest regions of the United States. We have turnkey capabilities to perform all aspects of aerial and underground line construction, repair, and maintenance services.
Headquartered in Selma, Texas, Texstar has been delivering reliable, cost-effective solutions to leading telecommunication providers across the country since 1989. We are fully committed to providing a safe work environment for our employees and continuously strive to exceed the expectations of our customers.
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
