Easter Seals Jobs

Who We're Looking For

We are looking for high-caliber, motivated hospitality professionals! As a Host, you create the arrival experience that is one of the first steps in providing our extraordinary guest service.

This is a fun and rewarding opportunity! The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy!

What to Expect

• Consistent delivery of an approachable refined hospitality experience

• Willing to have a flexible schedule

• Always attentive to guests and team

• Arrange tables and seating plan for the night based on expected reservations

• Answer phone calls and messaging sent to the restaurant

• Ensure arrivals area is clean, stocked with supplies needed and organized at all times

• Welcome our guests upon arrival and thank them when departing

• Approaches guests and collects information needed to assist with seat and bar arrangements

• Check in guests with reservation and confirm any applicable notations

• Organizing nightly dining reservations, private parties and any guest's special occasion

• Maintains knowledge of the restaurant layout and table numbers, seating the room evenly per operational needs and member requests

• Accommodate walk in guests

• Works with a sense of urgency to anticipate guests and team members needs when the opportunity arises

• Communicates with management, and service staff immediately to rectify any and all guest needs and requests

• Walk guests to table and be available to answer any immediate questions

• Ensure all notes, allergies mentions and requests are communicated to server

• Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team

• Ensure the work area is in compliance with the Health and TABC code at all times

Being Part of the Team

• You are constantly in motion

• Always smiling, even on the inside

• Adapting to changes and adjustments on the fly

• Gladly taking responsibility and not leaving it to others

• Service is a conversation not a transaction

• Not afraid to change or innovate

• Committed to learning all about the food and beverage we offer

• Comfortable with receiving feedback and brave enough to deliver it

• Living in the “We” and not always the “I or Me”

• Sometimes being in the weeds and ready to help each other clear a path

• You take responsibility and not leave it to others

• Genuine care for others

• You are kind

• You say thank you a lot during your shift

You Should Have

• Prefer one (1) or more years of serving experience in a high volume fine dining restaurant

• A valid TABC Certification and Food Handlers Certification may be required and must be obtained before entering this position

• Must have an outgoing personality and hospitality driven attitude

• Must be a highly organized individual with the ability to handle numerous tasks at a time

• Must be polished, professional, friendly, dynamic and able to multitask

PHYSICAL AND WORKING ENVIRONMENT:

• Must be able to stand or walk a minimum eight-hour shift.

• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.

• Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.

• Must be able to lift up to 25 pounds.

• Must have excellent communication skills and be able to read, write, speak and understand English.

• Must be able to work in a fast pace and high-volume environment in the presence of areas containing high noise levels, bright lights and dust and communicate during this time – sometimes within a small area.

• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.