Job Information
Jefferson Dental and Orthodontics Dental Office Manager in Austin, Texas
Who Are We?
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. In the San Antonio area, we've partnered with The Smile Center offices to expand their practices to provide comprehensive oral health to the entire family. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?!
General Managers are the local leader at each dental office. General Managers are the trustees of the practice and take ownership of the patient’s well-being, as well as the growth of the office; our community reputation and ensuring company policies and procedures are followed. Under the guidance of the Regional Manager, they are responsible for the overall day-to-day operations of their location. They provide clinical oversight to all team members and hold staff accountable for accomplishing their daily duties, following JDO policies and procedures and providing excellence in patient care.
What You’ll Do
Provide day-to-day leadership to multi-specialty dental practice; Partner with Regional Manager to execute on business objectives and provide insights on local execution
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
Assist front office team as needed in presenting post-exam consultations and financing options
Partner with Recruiting team to identify, select, and hire high performing candidates
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
Create and manage weekly team member schedules and labor costs
Who We’re Looking For
Someone dedicated to going above and beyond to ensure the best customer service and experience
Excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture
Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities
The Perks!
Competitive pay and bonus structure – starting salary $55,000 and bonuses of up to $800/month*!
New Grads welcome!
Growth and advancement opportunities for leadership roles
Vacation and PTO
$25,000 of Company-paid Life Insurance
Wide variety of additional benefits including:
Medical
Dental
Vision
Short-term and Long-term Disability
Health Saving Account
Flexible Spending Account
Dependent Care Spending Account
Supplement Life Insurance for you or your dependents
401(k)
Accident
Critical Illness
Identity Protection
Team Member Assistance Program
*Bonus potential based on achieving certain number of business objectives per month
Basic Qualifications
Associates’ degree or 5 years’ management experience
Customer service experience
Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word
Management Experience: 3 years (Required)
Preferred Qualifications
Dental office management experience, especially in a multi-specialty office, highly preferred
Knowledge of Dentrix and Dolphin dental software
CPR-BLS, RDA, or other related dental certifications
Spanish (Preferred)
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