Easter Seals Jobs

Lone Star Market Polo Club Crew member position:

Requirements:

• Exceptional Customer Service
• Relationship building
• Effective Communication
• Status - Full time
• Availability - 5am thru 11pm (will discuss)
• Pay rate $15.00 - $16.50

Description:

• Customer Service Associate (SA) works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including food preparation, cash register duties, customer service, general housekeeping and other related functions. The SA ensures an exceptional customer experience that supports our vision to become fast casual to go with world class convenience.

Principal Duties:

• Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner. Utilize the GREAT customer service model to ensure customer engagement.
• Support and follow all safety and security initiatives.
• Ensure the proper execution of assigned food service programs and procedures.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.
• Ensure the proper execution of all assigned store level marketing programs.
• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies to ensure in stock conditions at all times.
• Communicate with the management team regarding customer requests and vendor-related concerns.
• Complete other tasks as assigned by store management.
• To perform the essential functions of a Customer Service Associate, the associate must perform all duties listed below:

Cash Register Area

• Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
• Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco and/or alcohol.
• Maintain proper cash levels in register drawer.
• Stock and refill register area inventory.
• Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner.
• Perform the following physical behaviors continuously throughout their shift: standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.
• Perform the following physical behaviors occasionally during their shift: bending, stooping, squatting, crouching, kneeling, pushing and reaching below waist.
• Occasionally lift weights up to 20 lbs.
• Constantly lift weights of up to 10 lbs.
• Frequently carry weights of up to 10 lbs within a small area.

Coffee Area

Work in the coffee area and observe coffee thermals to determine need for refills.

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