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Job/Position DescriptionCPS Resident Contract Dir II of Heightened MonitoringThis position reports to the Director of Heightened Monitoring. Performs highly complex consultative services and technical assistance work. Work involves planning, developing, and implementing a major agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. Assigns and supervises the work of professional and technical staff. Consults with staff to ensure timely, professional and efficient services are provided. Responsible for managing a variety of work functions with minimal written guidelines. This position interacts routinely with the community, contractor stakeholders, PCS staff and CPS staff. Works under general direction with considerable latitude for the use of initiative and independent judgment. Essential Job FunctionsOversees the day-to-day management of the HM Division Managers and HM Contract staff. Provides oversight and direction to the Residential Child Care Contract HM division. Manages and develops staff through review of performance data, consultation, training and performance appraisal. Responsible for hiring and selection, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave. Reviews and evaluates information on services delivery systems, methods, outputs, and activities. Identifies gaps in resources and recommends improvements. Provides guidance to staff in the development and integration of new methods and procedures. Participates in program planning, development, and implementation. Participates in development of statewide policy, procedures, and tasks. Prepares recommendations and justification for changes in policy, procedures, rules, regulations and/or program guidelines. Reviews and analyzes financial and programmatic operations and problems, and facilitates implementation of procedural and policy changes. Develops regional policy and procedure. Works in collaboration with other HM Directors and their teams to implement and oversee HM processes. Works collaboratively with internal and external stakeholdersRegistrations, Licensure Requirements or CertificationsCTCM required between 12-18 months of hire.Knowledge Skills AbilitiesKnowledge of Residential Child Care Contract and Heightened Monitoring Practices.and#149; Knowledge of RCC contract, policies and procedures.and#149; Knowledge of DFPS residential child care contract requirements.and#149; Knowledge of SSCC protocols.and#149; Knowledge of Residential Child Care Licensing (RCCL) Minimum Standards for General Residential Operations (GROs) and Child Placing Agencies (CPAs) and RCCL monitoring practices.and#149; Demonstrates the ability to lead a team of staff to ensure quality assessments of child safety in residential child care facilities.and#149; Knowledge of program planning and implementation.and#149; Knowledge of agency policies, procedures and regulations.and#149; Skill in establishing and maintaining effective working relationships.and#149; Skill in effective verbal and written communicationand#149; Ability to gather, assemble, correlate, and analyze factsand#149; Ability to implement and manage complex projectsand#149; Ability to manage staff that are located in various parts of the state.and#149; Ability to prepare clear and concise reports.and#149; Ability to represent the agency effectively with key stakeholders.and#149; Ability to work independently with minimal supervision, develop staff and oversee https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=619429 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.