Job Information
PNC Administrative Assistant I - Community Development Banking in Austin, Texas
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Administrative Assistant I, you will be within PNC's Community Development Banking (CDB) organization. This position is primarily based in a PNC location, in Austin, TX.
PNC’s Community Development Banking is a team dedicated to improving low-to-moderate income neighborhoods and the quality of life for low- and moderate-income people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. PNC provides nontraditional capital for high-impact development projects and capital for reinvestment into local communities. If you are committed to building a better community, we respond with creativity and flexibility through various financing options to affordable housing developers, community development financial institutions (CDFIs), nonprofit organizations and social impact investment entities.
Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not-for profit and for-profit developers to address those needs.
Job Description
Performs diverse, tactical, and confidential administrative support functions for managers at the management hierarchy level 5 or below to facilitate the efficient operation of the organization.
Provides administrative support by using supplied office equipment and/or software; routing or responding to routine correspondence not requiring supervisor's attention; preparing routine letters and memoranda for the supervisor's review; scheduling appointments; coordinating meetings and travel arrangements.
Prepares required/requested reports by gathering and summarizing data using office equipment and software to manipulate the data, producing graphics and spreadsheets, as required.
Contributes to the efficiency of the area by organizing and expediting the flow of work to appropriate staff members. Provides support by screening and routing mail, visitors, and telephone calls; responding to requests for information and furnishing the information when possible or referring to appropriate area/person and other clerical duties, including photocopying and faxing.
Maintains inventory for the area by monitoring supplies and anticipating needs; taking/placing orders and verifying receipt and coordinating maintenance of office equipment. Contributes to the efficiency of the operation by performing other related duties as assigned.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Calendar Management, Customer Needs, Office Administration, Organizing, Presentation Development, Prioritization, Researching
Competencies
Accuracy and Attention to Detail, Confidentiality, Desktop Tools, Effective Communications, Flexibility and Adaptability, Office Administration
Work Experience
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Associates
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work (https://www.pncbenefits.com/timeaway.html)
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary (https://www.pncbenefits.com/ft-benefits-overview.html)
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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