Job Information
Omni Hotels Accounts Receivable Supervisor in Austin, Texas
Location
Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
Job Description
Omni Hotels & Resorts is seekingAccounts Receivable Supervisorfor the beautiful new Barton Creek Resort & Spa!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023
The Accounts Receivable Supervisor will support the AR function through the coordination of group billing and the maintenance of accurate group bill accounts, possess knowledge of and provide assistance with FIT billing, and actively participate in all Customer Service aspects of the department.
Responsibilities
Client Billing and Collections for hotel group programs:
Review Group Contract and Resume to ensure that all billing requirements are met
Attend weekly resume meetings, and pre-conference meetings as required
Conduct daily bill reviews for all group accounts to ensure accurate billing
Monitor guest open folio ledger and review to ensure that group accounts are closed out timely
Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges, and a CS Manager has approved the bill prior to emailing to client
Conduct follow-up (10-day) to ensure that client has received invoice, and review and reconcile any disputes in a timely manner, noting all detail in Opera
Maintain neat and organized electronic billing files in the AR share drive
Log all correspondence and collection activity related to the specific account in Opera
Conduct Collection activity for group invoices until bill is paid, alert supervisor/manager of all potential late payments
Audit commission check request for paid groups in coordination with Sales department
Charge advance deposits to group guests credit cards based on cost estimates provided by CS
Respond to all client inquiries in a timely, efficient manner and record notes in Opera
Prepare weekly AR status report for Accounting Credit Manager
Perform other tasks as directed by Accounting Credit Manager
Customer Service Responsibility:
Presents self in a professional manner including appearance, identification, general communication and conduct at all times
Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive teamwork approach to daily events
Dependability:
Attendance : Adheres to established schedule of work hours. Follows established procedures for early notification to supervisor when unable to report to work.
Punctuality: Arrives to work at scheduled times and works until authorized to leave.
Qualifications
Must have 1-2 years of accounts receivable experience, preferably in the hospitality industry
Associates degree in hospitality cor related field preferred
Exceptional organizational skills, with the ability to communicate effectively and work well under pressure to meet deadlines
Customer service, strong oral and written communication skills
Must be flexible and able to work weekends on occasion
Hotel Specific Essential Functions:
Knowledge of SalesForce/Delphi and back-office accounting systems
Extensive use of Excel with intermediate level skills
Position requires extensive knowledge of Microsoft Office Suite including Word and Outlook
Tools and Equipment:
Computer and printer, telephone, pen/pencil, photocopier, file folders, filing cabinet, and facsimile machine
Use of Kronos time clock
Working Environment:
This position operates in an office environment. The nature of the hotel, at times, requires nights, weekends, and holidays
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; and talk or hear
The employee frequently is required to walk between departments
The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Interior of hotel with exposure to all areas including coolers, freezers, kitchens and general office areas
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Job LocationsUS-TX-Austin
Posted Date2 weeks ago(7/9/2024 3:31 PM)
Requisition ID 2024-112108
of Openings 1
Category (Portal Searching) Accounting/Finance
