Job Information
Six Flags Will Call / Guest Relations Team Member - $12/hr. in Austell, Georgia
Description
NEW, HIGHER WAGES! POSITIONS NOW STARTING AT $12/hr.
What's In It For You Free tickets for your family & friends!Promotion opportunities!Scholarship opportunities!Exclusive employee parties, events, giveaways, discounts, and more!Free access to Atlanta area attractions and other regional theme parks!Job and Career Building SkillsFlexible scheduling
JOB SUMMARY:
Provide support to membership operations. Deal with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.
ACTIVITIES INCLUDE:
Comply with proper debit/credit and mobile payment procedures
Provide accurate information to Guests and assist Season Passes and Membership holders.
Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
Handle various ticket transactions with and without coupons.
Ensure guest safety and satisfaction during their visit to Six Flags.
Resolve Guest concerns that may arise daily
Ensure standards of performance for all areas within their responsibilities are met.
Ensure that image, cleanliness, and courtesy standards requirements are met.
Other duties as assigned.
Pay rate: $12/hr
Reports to Admissions Management Team.
MINIMUM QUALIFICATIONS:
At least 18 years of age
Must react well in stressful situations and emergencies.
Able to work efficiently in a fast-paced environment.
Willing to actively engage guests.
Must have excellent customer service skills.
Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
Available to work flexible hours on nights and weekends.
Requires frequent kneeling, manual dexterity, gross motor skills, and color definition.
Must be able to stand/walk for up to 6 hours at a time and as many as 14 hours a day.
Must be able to walk over 3 miles per day over various surfaces.
Must be able to lift and carry 25 lbs over 25 feet over various surfaces.
Must be able to lift and lower 5 lbs above shoulder level.
Must be able to climb a stepladder up to 6 feet in height.
ADDITIONAL PREFERRED QUALIFICATIONS:
React well in stressful and emergency situations.
Possess above-average communication skills.
Work efficiently in a fast-paced environment.
Be safety conscious, while also outgoing with a friendly demeanor.
Be willing to actively engage guests.
Fluent in More than 1 Language (Preferred, not required)
PHYSICAL REQUIREMENTS:
Must be able to walk and stand for up to 4 hours at a time. Applicants must be capable of lifting and carrying up to 75 pounds. Applicant must be able to operate a motor vehicle.
Six Flags Over Georgia
275 Riverside Parkway SW, Austell, Georgia 30168
Interested candidates should apply at sixflagsjobs.com
Six Flags is a Drug and Smoke Free Equal Opportunity Employer
