Job Information
Prime Power Services Inc. Generator Field Service Technician in Austell, Georgia
**Position Summary: The Field Service Technician performs services such as preventative maintenance, inspection, site inspections, general quoting and service required by PPSI on power generation units in the field ranging from 50-2000 KW. Meeting with customers, promoting PPSI Services and provide exceptional service for our customers is a key component of the job.
Essential Duties and Responsibilities:
- Possess experience in troubleshooting Automatic Transfer Switches, engine/generator control and excitation systems.
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``` - This position works in a varied outside environment or at customer sites. The noise level in the work environment is dependent on service location. Safety equipment and hearing protection is provided.
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``` - Proficient in both mechanical and electrical applications and have knowledge in troubleshooting, maintenance, and repair for diesel and natural gas generator sets with their associated fuel systems.
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``` - Accurately submit, promote, and complete general quotes and engineering quotes as needed for the customer base.
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``` - Complete quality major and minor preventative maintenance, inspection and minor repairs on power generation units, diesel and/or natural gas, or gas engines, and Automatic Transfer Switches (ATS) as scheduled.
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``` - Communicates with sales, operations and customers regarding service and service contract coverage, pricing, terms and conditions and applicable policies. - Responds to inquiries regarding new contract obligations and revisions.
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``` - Adhere to company safety practices and other policies and procedures.
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``` - Maintain clean, organized company issued vehicle, maintaining proper documents and equipment. - Act with integrity and provide outstanding service to customers and coworkers building an environment of teamwork and positivity.
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``` - Accurately complete and document work orders, service reports and quotes as required.
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``` - Responsible for reporting any violation or non-compliance with company policies and procedures by Prime Power Services employees or other business personnel, including sub-contractors.
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``` - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals. - Ability to speak effectively with customers or employees of organization.
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``` - Ability work in ambient temperature and local weather conditions. Precaution and training to heat, cold and noise are required. Eye protection is often required.
Education and Experience Requirements:
High School diploma/GED required.
3-5 years of working experience in the power generation field.
Active, current drivers license.
Clean driving record.
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