Job Information
Children's Hospital Colorado Retail Food Service Supervisor in Aurora, Colorado
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Job ID90214
LocationAurora, Colorado
Full/Part TimeFull-Time
Regular/TemporaryRegular
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Why Work at Children's....
Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.
Job Overview
Supervises Food Service team members in assigned work location. Maintains the highest food quality, customer service excellence, and cost control in conjunction with regulatory compliance. Oversees Food Service in the absence of direct managers. Assists in the day-to-day operations of the department, supporting cross-functional work teams. *This position will primarily oversee our on-site coffee shop, but also provide support to the cafe.
Additional Information
Department Name: Food Services Job Status: 40 hours per week, eligible for benefits Shift: Days. 7:00am - 3:30pm, some weekends and holidays as scheduled.
Qualifications
Education:High School diploma or equivalent. Experience:Two (2) years of experience in customer service industry. Food service experience strongly preferred.
Responsibilities
POPULATION SPECIFIC CARE No direct patient care. ESSENTIAL FUNCTIONS Hands-on supervisor for Food Service team members in assigned work location. Oversees appropriate staffing levels and job routines in conjunction with Food Service management team. Educates team members on job functions and processes. Ensures proper training of team members by utilizing resources available within the team. Develops clear goals and objectives for performance management with team members. Responsible for holding team members accountable. Completes and delivers performance evaluations to direct reports. Oversees cash control, customer service, and operations. Ensures proper sanitation and food safety standards are met. Create a positive work environment by assisting team members with customer support when needed.Maintains a positive rapport with internal and external customers through customer service. Conducts service recovery with team members, patients and families. Ensures food and beverage items are rotated, temperatures are taken, and products are labeled. Assists with menu development, product selection and measures to reduce waste. Writes team member schedules. Completes Kro os and other relevant time keeping administration tasks. Other duties as assigned.
Other Information
SCOPE AND LEVEL Guidelines: Guidelines are in the form of stated objectives for the section, unit, function, or project. Is normally the first level of full supervision in a classification series. Performs most elements of supervision over 50% of the time.May also perform the work of frontline staff as needed. Complexity: Work assignment is generally unstructured, and... For full
