Job Information
Children's Hospital Colorado Customer Service Representative PRN in Aurora, Colorado
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Job ID89379
LocationAurora, Colorado
Full/Part TimeFull-Time
Regular/TemporaryRegular
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Why Work at Children's....
Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.
Job Overview
Take phone calls from internal and external customers answering questions, taking payments and resolving issues. Submit 'clean' electronic and paper claims to payers. Review, adjust and edit insurance coverage, bills and statements to ensure accuracy. Use assertive follow-up techniques with payers, providing information,corrections and problem resolution. Use contract matrices to calculate reimbursement. Ensure accounts are paid according to contract guidelines and individual agreements. Process denials. Send letters and statements to payers and patients.
Additional Information
Department Name: {Enter the Department Name here} Job Status: PRN, As needed Shift: 10:30am to 5:30pm - during high call volume times. Hybrid
Qualifications
General Work Experience: Two to three years progressively responsible clerical experience in a health care setting. Previous hospital billing experience preferred. The ability to seek information independently and apply that knowledge in a broad specific fashion as situation dictates. Ability to handle repetition and attention to details. Preferred Education - Associates Preferred Education Field of Study - Business Required Education - High School Diploma or Equivalent
Responsibilities
Population Specific Care No Direct Patient Care
Other Information
Scope/Organizational Responsibility Financial Accountability: a -Responsible for personal use of resources, supplies and materials, tracking personal spending and submitting accurate expense reports. Judgment: b -Sets priorities for own work within overall guidelines; manages own workflow in cooperation with others.
Physical Requirements
Ability to Perform Essential Functions of the Job Physical Requirements Audio-Visual: Color Discrimination: Good Audio-Visual: Far Vision: Good Audio-Visual: Hearing: Good Audio-Visual: Near Vision: Good Motion: Bend: Up to 1/3 of time Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine... For full info follow application li k.
