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The Lead, Business Systems Analysis performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Lead, Business Systems Analysis works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead, Business Systems Analysis performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Lead, Business Systems Analysis works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead, Business Systems Analysis formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Senior Business Systems Lead-Procurement Center for Enablement

This position reports to the Associate Director, Business Systems Manager with the Procurement C4E. The C4E team leads the development, support, and enablement of key business systems capabilities across Humana, leveraging industry leading systems and technologies, enabling key business partners in making decisions around business performance. The Procurement C4E team sits within the Enterprise Procurement and Supplier Management business area, in the Finance Shared Service (FSS) organization.

Senior Business Systems Lead Responsibilities

• Lead/Manage technical implementations focused on S2P operational efficiency, workflow simplification, issue management, governance and control, while maximizing business partner support resulting in completion of key initiatives

• Lead by articulating clear and concise direction and leadership to contingent workforce and junior level associates on all key initiatives.

• Proven ability to lead, facilitate, prioritize, negotiate, problem solve, and collaborate across business, technical, and other cross functional teams.

• Leverage internal and external resources, as part of the operating model, to deliver results in the most effective and efficient way.

• Work closely with Information Technology, Procurement Operations, Sourcing, Contracting, Category Management, Finance, and Corporate Payables to ensure a seamless end-to-end experience for associates.

• Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design (user-centric experience design), and technology (Big data, cloud strategy, system work-flow design, advanced data science, AI, ML)

• Prioritize, problem-solve and address issues that arise, deliver guidance / training on processes and systems, provide subject matter expertise and insight on future projects and other initiatives that involve or impact S2P functions and closely-knit business partners.

• Expected to own COUPA system and supplier relations for pay and sourcing processes

• Serve as a systems subject matter expert resident on various cross-organization technical and systems related committees.

• Work cross functionally on system tasks related to integration acquisitions.

• Function as a Procurement systems liaison, partnering with associates from other business areas on special projects.

• Serve as a Systems subject matter expert on all department key initiatives

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience

• 7 or more years of experience in systems management, deployment (with business focus), implementation and program management

• 6 or more years of technical experience in data reporting

• 3 or more years of technical process automation, project management, data analysis

• 2 or more years of Source to Pay, Procurement, Finance working experience.

• Strong experience with Oracle, SQL, Coupa, Salesforce, Contract management software, PowerBI, SaaS applications

• Experience working with big and complex Source to Pay systems environments, Finance and AP teams

• Experience with tools such as Microsoft PowerBi, Tableau, Qlik for creating data visualizations

Preferred Qualifications

• Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field

• Thorough understanding of business concerns to oversee translation into technical inputs

• Proven relationship-building and maintaining strong working relationships with IT, and key stakeholders.

Additional Information

SSN Alert Information

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,800 - $144,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.