Easter Seals Jobs

Job Summary:MaineGeneral Health. We’re with you. Be with us!

MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families, and our communities.

If you are looking for the opportunity to support your friends, family, and your community through your work at MaineGeneral Health...Come be with us.

Job Description:

The Opportunity:

We are seeking a skilled Patient Scheduler to join our Surgical team at MaineGeneral Health. The ideal candidate will have experience in a medical office or healthcare access center setting, specifically in scheduling and registration. The Patient Scheduler will be responsible for gathering and verifying patient information, including demographics and insurance details, to ensure seamless scheduling of appointments at our facility. If you thrive in a fast-paced, patient-focused environment, consider joining our team.

The Work:

• Schedules appointment times using computerized scheduling programs

• Communicates with medical and clinical staff to ensure the availability of facilities and staff and intake preauthorization’s at the time of scheduling

• Communicates with patients and/or their families, as permissible, to provide necessary pre-procedure instructions and to confirm appointments

• Intakes demographics, insurance information, and pre-authorizations as necessary for all scheduled encounters

You Have:

• 1+ year of experience in a medical office, healthcare access center, or similar setting, with specific experience in scheduling and registering patients

• Ability to handle a large volume of outgoing and incoming calls

• Strong interpersonal and customer service skills (effective listening, clear communication, effective customer problem resolution, and a warm demeanor)

• Familiarity with medical terminology and proficiency in using Electronic Medical Records (EMR) systems

• Experience with using everyday computer electronic technology tools (e.g., email, data retrieval, voicemail, and internet/intranet) as well as the ability to effectively utilize and enter information in the electronic medical record (EMR)

• A dedication to providing exceptional patient care and attention to detail in scheduling and information management

  Scheduled Weekly Hours: 40

  Scheduled Work Shift:

  Job Exempt: No

  Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

  Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

  Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.

The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)