Job Information
State of Maine, Bureau of Human Resources Case Manager-Public Service Coordinator I - Anticipated Vacancy (Agency Only) in Augusta, Maine
Case Manager-Public Service Coordinator I - Anticipated Vacancy (Agency Only)
Augusta , Maine , United States | Human Resources | Full-time
Apply by: Jan. 7, 2025
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Bureau of Human Resaources
Office of Employee Health and Wellness, Workers' Compensation Division
Case Manager -Public Service Coordinator I -Anticipated Vacancy (Agency Only)
Opening Date: December 19, 2024
Closing Date: January 7, 2025
Job Class Code: CA28
Grade: 28
Salary: $66,206.40 – $94,057.60/Annually
Position Number: 004400028
Help join our mission to make the State of Maine, THE Employer of Choice!
JOB DESCRIPTION
The Office of Employee Health & Wellness, Workers’ Compensation is responsible for the overall management of the State’s self-insured workers’ compensation program. Through comprehensive partnerships and initiatives, we assist in the prevention of workplace injuries and provide the necessary services such as medical care and compensation to injured State of Maine employees.
This is a professional position that is responsible for the complete day to day management of all workers’ compensation claims with work in reviewing, developing, validating, managing and resolving State of Maine employee workers’ compensation claims. Work also includes advising and training department/agency management on workers' compensation procedures and matters to include safety and prevention techniques.
TYPICAL RESPONSIBILITIES (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned):
Manages individual State of Maine employee workers' compensation claims from initial review to final resolution.
Conducts thorough investigations of workers’ compensation claims.
Initiates, assigns, and manages claim contact with legal counsel and other vendors.
Develops the State of Maine's position on claims.
Prepares and presents the State of Maine’s defense on contested claims.
Serves as a link between all Statewide agencies.
Performs quarterly reviews with departments.
Oversees, approves, and directs workers compensation payments to employees.
Represents State of Maine Departments at workers’ compensation mediations and hearings.
Manages third party liens and negotiates settlements.
Develops and provides training.
Manages contracts.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of workers' compensation procedures and practices.
Knowledge of applicable laws, rules, regulations, policies, and procedures.
Ability to understand and apply policies and procedures.
Ability to prioritize and adapt to shifting priorities.
Ability to communicate clearly and effectively (verbal & written).
Strong organization skills.
Keen attention to detail and accuracy.
Ability to work and plan independently.
Ability to handle a variety of competing priorities and deadlines.
Ability to train others.
Ability to document files accurately.
Ability to gather information from multiple sources.
Ability to verify, code, and reconcile information on standard documents.
Ability to use applicable computer programs.
Ability to negotiate agreements and settlements.
Ability to establish and maintain effective working relationships (internal and external).
Why You'll Love Working with Us...
We are thrilled you are interested in the position we are offering! We take pride in providing tools and services to our employee population to facilitate their return to the work they love. What sets us apart? Besides being passionate about our mission and dedicated to our employee population, we also support initiatives such as work station ergonomics and the return-to-work programs. If you are looking for a hardworking, supportive, and fun-loving team to thrive with, we are the ideal choice.
MINIMUM QUALIFICATIONS
Education, training, and/or experience which provides a comprehensive knowledge and understanding of workers’ compensation claims management and the interplay of those benefits with various employment laws and rules such as FMLA, ADA, terminations and contract benefits.
Preference will be given to applicants with experience in workers’ compensation claims management, immediate claims processing, customer service including contact with the public and vendors. Proficiency in Microsoft office including Excel, Word, Power Point, Teams and Outlook.
If you have these key skills, please apply!
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
Retirement Plan – The State contributes the equivalent of 18.09% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
