Job Information
State of Maine, Bureau of Human Resources Business Systems Administrator in Augusta, Maine
Business Systems Administrator
Augusta , Maine , United States | Emergency Management & Public Safety | Full-time
Apply by: Dec. 20, 2024
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Department of Defense, Veterans & Emergency ManagementJob Class Code:0383
Grade: 26/Professional & Technical
Salary: $56,264.00-$78,998.40/Annually
Location: AugustaOpening Date: December 6, 2024Closing Date: December 20, 2024
Are you interested in an exciting work environment with new opportunities to help the State of Maine prepare for disasters each day? The Business Systems Administrator is responsible for acquisition, maintenance, usage, and training on the Agency’s key business systems – to include the state’s situational awareness platform, WebEOC, as well as the analog Federal Sage System for sending Emergency Alert Systems (EAS) alerts.
Primary responsibilities include:
Coordinates systems operation planning and evaluation, and redesigns systems projects in order to ensure current and new projects meet goals and objectives.
Analyzes user problems and agency operations in order to develop operational requirements for proposed or revised processes including cost and time estimates for future phases.
Ensures that the MEMA staff and key stakeholders are trained and capable of using WebEOC and other essential emergency management systems.
Proactively utilizes corrective action methods and techniques in order to refine and adapt necessary operational changes within systems.
Collects project data, maintains schedules, and considers budgets and resource information in order to ensure systems meet agency business needs.
Discusses change plans with stakeholders and identifies immediate impact on daily operations in order to assess and respond to potential problems.
Facilitates timely communications with program managers, outside contractors, and other stakeholders in order to discuss business problems, corrective action plans, and related organizational issues.
Tracks, coordinates, and facilitates agency projects, budget schedules, and directly related resource use in order to monitor and expedite improvements in agency business systems.
Reviews, analyzes, and designs systems training data and process performance; and identifies issues with business systems in order to plan and implement training programs with agency employees.
Identifies information system problems impacting program performance and coordinates these problems with vendors and/or IT personnel in order to integrate information system and program operation solutions on an ongoing basis.
Serves as MEMA’s Wireless Coordinator – assisting agency staff with cell phone set-up and other equipment.
Skills or knowledge required:
Ability to perform basic skills with WebEOC, advanced is preferred.
Ability to perform integration of information systems and program operation solutions
Ability to understand and apply applicable laws, rules, regulations, policies, procedures, paperwork, and terminology.
Ability to effectively resolve problems.
Ability to exercise good judgment in appraising situations and making decisions/recommendations.
Ability to communicate effectively, both verbally and in written correspondence.
Minimum qualifications:
A five (5) year combination of education, training, and/or professional experience in project management, systems analysis, business analysis, program specialty, or related field.
LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: (These must be met by all employees prior to attaining permanent status in this class).
None.
Contact information:
Questions about this position should be directed to Steven H. Mallory 207-624-4476 Steven.Mallory@maine.gov
Application Instructions:
Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.
If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-95%of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find thepremium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
Retirement Plan– The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.
State employees are eligible for anextensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from theOffice of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
