Job Information
Cayuga Milk Ingredients Technical Training & Development Manager in Auburn, New York
Technical Training & Development Manager
Lead a team of Trainers, in collaboration with Supervisors & Managers in designing, developing, and evaluating operations-based training programs.
Job Responsibilities: Implement and uphold training policies and procedures. Develop operations training curriculum. Perform needs assessments with data and manufacturing leaders to identify and address performance gaps and training opportunities. Collaborate with local workforce development agencies on apprenticeship opportunities and grant writing. Curriculum and Content Development:
Collaborate with Operations, EHS and Human Resources among other functions to create innovative learning solutions that may include on-the-job training, skill and knowledge assessments, eLearning courses, and performance support tools (e.g., job aids, work instructions). Develop high-quality training materials, including eLearning modules, facilitator guides, participant worksheets, visual aids, and videos that meet designated standards. Ensure training materials remain current, collaborating with site leaders to make necessary updates as systems and processes evolve. Training Delivery and Execution:
Oversee the preparation and scheduling of training events across facilities, ensuring alignment with operational demands and resource availability. Conduct regular audits to verify adherence to corporate training standards, continuously enhancing the quality and consistency of training delivery. Learning Management System (LMS) Administration:
Administer and optimize the companys Learning Management System, ensuring ease of access and navigation for all employees. Use LMS data to track training progress, analyze completion rates, and identify areas for improvement. Stay updated on LMS trends, recommending upgrades or changes to enhance the learning experience.
Leadership Development: Design and facilitate leadership development programs to support emerging leaders within the organization. Work with the HR Director and Executive Leaders to identify high-potential employees, creating tailored growth opportunities and fostering long-term career development.
Vendor Management: Identify and manage external training vendors as needed to supplement in-house training capabilities. Ensure the quality and relevance of outsourced training, collaborating with vendors to coordinate product-specific training for specialized equipment or processes.
Essential Knowledge/Skills:
Strong understanding of instructional design principles and adult learning methodologies. Proven experience with LMS administration and digital learning tools. Excellent project management, organizational, and multitasking skills. Skilled in data analysis, needs assessment, and creating metrics for training evaluation. Experience with apprentice programs and grant applications highly desired. Proficient in Microsoft Office Suite, with intermediate to advanced skills.
Education/Experience:
Education: Preferred bachelors degree in business, Human Resources, Instructional Design, Education. Equivalent experience is acceptable in lieu of a degree. Experience: 7+ years in technical training curriculum development and materials creation; 5+ years leading training teams, ideally within manufacturing or a similar industry.
Environmental Considerations: Must be able to work in environments with varying temperatures. Potential exposure to ingredients used in food manufacturing, including allergens. May encounter chemicals commonly used in food processing and distribution facilities.
Work Schedule: Flexible to meet the needs of a 24 hour a day, 7 day per week operation. Has the ability to work remotely on an average of 1-2 days per week.
