Job Information
TEKsystems IT Desktop Support in Auburn Hills, Michigan
IT Desktop
Day to day responsibilities include supporting end
users with their hardware/software needs, imaging and deployment of devices,
break/fix support and more.
Other job duties on the desktop support team include
the responsibilities below.
All of the skills below are not required but
preferred.
The incumbent provides technical support for the core
components of desktop environment, Systems Support Specialists build and
replace desktop hardware, isolate and resolve system problems, analyze support
patterns to proactively prevent issues, research and develop new support
processes, and assist with strategic planning of shared computing services.
Systems Support Specialist requires an analytic approach to solving problems
and must be able to handle all phases of technology implementation including
solution development, testing, end-user pilots and rollout.
In general, each Systems Support Specialist must
possess skills in configuration, deployment, cGMP validation and support for
the desktop systems within a medium to large LAN/WAN environment. Knowledge of
Microsoft Active Directory, MAC OS and basic support of MAC systems, HP
Printers, SCCM, Microsoft Win10, IP networking, systems administration, and
monitoring tools are essential.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems
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