Easter Seals Jobs

Job Summary

The purpose of this position is to supervise a staff responsible for Major Accounts, Miscellaneous Billing and other billing services for multiple utilities in the Southern Company Gas enterprise of companies (both regulated and non-regulated). The incumbent for this role is expected to possess a thorough understanding of the systems and processes/procedures associated with large customer billing and miscellaneous billing. The incumbent will supervise a team of employees and will be responsible for driving results, setting expectations, prioritizing work, evaluating results and taking corrective action as needed.

Duties and Responsibilities:

• Review and approve month end reconciliations and rate entry for all LDCs

• Analyze and interpret business data and information

• Review monthly marketer rate calculation entered in ICM

• Ensure compliance with departmental, regulatory and accounting procedures

• Monitor and coordinate billing activities using standard reporting

• Supervises monthly billing close out functions

• Serves as liaison and subject matter expert for external/internal auditors, customers including quarterly signoff of SOX controls

• Works with customers (internal and external) to resolve problems; answers questions and provides recommendations on behalf of management

• Develops training materials/guidebooks and performs internal customer training related to company procedures and internal controls

• Identify billing system issues and lead issue resolution; develop contingency plans as needed

• Assist in definition, execution and process improvement of miscellaneous billing production and quality assurance

• Assist in design and establishment of billing production and quality policy and processes

• Exhibit an understanding of CC&B billing, Oracle, and accounts receivable functionality, including general accounting principles

• Continue a close working relationship with peer groups

• Participate and engage in staff selection, development, performance management and retention

• Leverage written and interpersonal communications to achieve results

• Must meet KPI and service level targets on a consistent basis

• Ensure special projects are implemented on time

Education, Certifications/Licenses:

Required:

• BA/BS degree in Accounting, Business or similar fields, or equivalent work experience (2-3 years)

• Any equivalent combination of education, experience and/or training which enable applicant to meet entry requirement

Related Work Experience

Required:

• 1-2 years accounting management experience with utilities or similar industry

Preferred:

• 2-4 years accounting management experience with utilities or similar industry

• Prior supervisory experience

Specific Skills & Knowledge:

Required:

• Demonstrated knowledge of Generally Accepted Accounting Principles (GAAP)

• Demonstrated time management, multi-tasking, planning, and priorization ability

• Excellent interpersonal skills and comfortability interacting with staff, internal/external customers, IT project leads, and stakeholders

• Organizational development knowledge

• Ability to perform gap analysis

• Strong analytical and judgment skills

• Presentation skills

• Customer service skills

• MS Word - intermediate proficiency

• MS Excel - intermediate proficiency

• MS Project - basic proficiency

• MS Visio - basic proficiency

Preferred:

• CC&B System Knowledge

• Oracle Financials System Knowledge

• Project Management skills

Success Factors:

Executing for Results Collaboration and Building Relationships

Learning and Thinking Industry Knowledge/Business Acumen

Honoring Corporate Values & Standards

Working Conditions/Physical Requirements:

Some business travel (less than 10 % travel): The incumbent will be required to travel to the various company sites and to conferences and meetings. Trips may require air travel and/or overnight stay from home for one or more nights.

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6302

Job Category: Customer Service

Job Schedule: Full time

Company: AGL Services Company