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Insight Global Sr. Scrum Master - JIRA Coach - Hybrid Onsite - ATL in Atlanta, Georgia

Job Description

A customer of Insight Global is looking for a Sr. Scrum Master to join their PMO team in January 2025. The main priority of the role is teaching JIRA best practices and maximizing efficiencies within JIRA boards. The secondary priority will be acting as the Scrum Master / Technical Project Manager on projects that are currently being budgeted and scheduled. Customer is looking for someone who has worked as Project Manager and Scrum Master, since currently the teams that the PMO supports are working in a hybrid Waterfall / Agile approach. The PMO is currently getting everyone acclimated to using JIRA, creating user stories, and mapping out the work that way. They have projects and optimizations that need to be laid out in JIRA, and need the Scrum Master to help establish new JIRA boards and also assess current boards. This person will also be managing small-medium projects, assisting with annual/quarterly planning, project budgeting, and agile coaching. Upon starting the role, this person will get ramped up on the technical teams that the PMO supports and will learn what is already happening in JIRA. They will look at current status of all teams/projects that are in JIRA and make recommendations on how optimize efficiencies within JIRA. They will also help with coaching and buy-in with JIRA, because there a handful of technical teams that have not embraced the new process yet. They will set up the JIRA process for new projects coming into the pipeline as well. The teams that this person will be working with are cloud operations teams, cybersecurity teams, and the team that owns all the supply chain systems (WMS, ERP, Yard Management, etc.). This Scrum Master will need experience supporting these types of technical teams. The goal is to increase the JIRA footprint to help the technical teams manage their current and future workloads. The secondary focus of the role is managing projects which could include: working with vendors to implement new systems, enhancements / upgrades to existing systems, working on new modules within existing systems, and anything that could pertain to standing up new distribution centers. The PMO is hoping to have these projects inked and scheduled out by December 2024.

Compensation:

$60/hr to $70/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

5+ years experience as a Scrum Master with a proven track record.

Proficiency in project management tools, specifically Jira and Smartsheet.

Expert-level with JIRA (Some teams use confluence and other tools goal is to get everyone on JIRA)

Experience setting up user stories and adding new projects to JIRA - teaching teams how to do updates, how to create reports, how to use it efficiently

Should be able to explain JIRA to other people and be comfortable providing instructions

Could require 5-10% travel if assigned to manage projects in different distribution centers (travel expenses will be reimbursed)

Strong understanding of software development methodologies

Ability to collaborate with cross-functional teams, including engineering and systems.

Excellent communication, interpersonal, and problem-solving skills. QSR / Food Service / Retail Experience

Managing projects that pertain to distribution centers / supply chain for retail companies null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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