Job Information
Veralto Solutions Technical Delivery Specialist in Atlanta, Georgia
Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
Videojet Technologies ( www.videojet.com ) is a leading global manufacturer of coding and marking solutions. With more than 400,000 units installed worldwide, Videojet covers all major technologies, including continuous and thermal inkjet, laser, thermal transfer overprinting, and case coding.
As part of our team, you’ll make an immediate, measurable impact on Safeguarding everyday essentials. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Videojet, we value your authenticity and want your talents to shine.
About the role:
The Solutions Technical Delivery Specialist, NA is responsible for supporting the North American sales team in execution of projects and services to meet the customer’s expectation. You will be responsible for handling post sales implementation of critical projects by providing project management support or being the subject matter expert for a select few applications. This role would be the technical expert from installation standpoint on low runner but key products such as vision, IMLC and other upcoming initiatives and a feeder to a Project Manager role within the NA Sales Operations team.
This position is part of the North America Sales Operations team and based out of Duluth, GA and can be done remotely or hybrid with an expectation of 60% travel.
In this role, you will:
Provide Installation support to Videojet customers requesting a Software/Machine Vision Solution
Act as the Project manager for key projects to ensure seamless implementation and customer satisfaction
Be responsible for all non-commercial aspects of Videojet Integration projects into production facilities, from PO receipt to project completion, including:
Cross functional collaboration with Service, Operations, Tech Support and other functions to ensure OTD
Site/Production Line preparedness
Personnel scheduling and coordination for Videojet, the end user, and third-party contributors
Equipment scheduling and coordination for both Videojet and third-party contributors
Oversee the installation of all Videojet and third part equipment onto the customer’s production lines
Ensure the customer is kept up to date on all project action items
Ensure customer satisfaction by moving projects from implementation to completion while meeting or exceeding their expectations
Create Standard Work based on learning from installs which can be used to train the broader NA field organization.
Ability to think out of the box to conceptualize and examine solutions for customers
Are you qualified?
Associate’s degree in a technical field (such as IT, Computer Science, Electronics) is required
3 years of experience working as an installation/Service technician for electronics based hardware products is required
Experience in installing and testing/supporting computer software systems
Understanding of troubleshooting methodologies, network systems and databases preferred
Familiarity with project management tools preferred)
Detail oriented and self starter
US ONLY :
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $74,000 - $88,000 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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