Easter Seals Jobs

Overview

We are seeking a highly skilled and motivated Senior ServiceNow Developer to join our dynamic IT team. In this role, you will play a critical part in designing, developing, and maintaining our ServiceNow platform to streamline processes and enhance productivity across the organization. The ideal candidate possesses a deep understanding of the ServiceNow platform and a proven track record of successful implementations.

What you'll bring

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 5+ years of experience in ServiceNow development and administration.

• Strong understanding of ServiceNow development best practices and methodologies.

• Experience with Java, Python, JavaScript, HTML, CSS, and other web technologies.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• ServiceNow Certified System Administrator or Developer or Architect certification is a plus.

• ITIL v3 Foundations Certification, a plus.

• Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming.

How you will lead

• Serves as a subject matter expert on the ServiceNow platform and IT Service Management (ITSM), Hardware Asset Management (HAM), Workplace Service Delivery (WSD), SecOps, Configuration Management Database (CMDB), and related systems; providing necessary support for all process initiatives and cross functioning systems.

• Conduct requirements analysis for development of new features, components and enhancements to existing components.

• Architects, develops, integrates, and implements ServiceNow solutions.

• Develop and maintain integrations between ServiceNow and other enterprise systems.

• Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components.

• Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.

• Perform system upgrades, patches, and performance tuning to ensure optimal system performance and stability.

• Designs, codes, debugs, documents, deploys and maintains solutions in a highly efficient and effective manner

• Creates, maintains, and enhances reports, dashboards, homepages, and custom views.

• Performs data load, mapping, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports.

• Assesses new releases and provides direction regarding adoption of new features.

• Coordinates application and platform upgrades.

• Monitors the health, usage, and overall compliance of ServiceNow and its applications.

• Provide technical support and troubleshooting for ServiceNow users.

• Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.

• Escalates and works with ServiceNow, Inc. for complex issues out outages.

• Identifies critical metrics and develops ad-hoc system reports

• Stay up-to-date on the latest ServiceNow features and best practices.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.