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Hub International Senior Operations Analyst in Atlanta, Georgia

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

About SBR Ancillary, a division of Strategic Benefit Resources: SBR is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to solve problems, create a better experience, and produce results for our broker, carrier, and benefits technology partners. We pride ourselves on encouraging creativity with each problem, embracing collaboration at every opportunity, and empowering commitment to expected results. Our expertise lies in dental, vision, life, disability, supplemental health, and leave management. Our organization is comprised of four integrated teams: marketing, client service, leave management solutions, and business operations. As an extension of a brokerage’s consulting and service teams, we support marketing, sold case implementation, account support, renewal management, analytics & insights, carrier eligibility, benefits technology builds, and leave administration & state disability compliance.

About the Position: An ideal candidate for the Sr. Operations Analyst position will have a strong understanding of operations functions and ideally direct experience with employee benefits products & services. Working in tandem with Marketing, Client Service, & Leave Management Solutions, this individual will support all internal and external business operations initiatives. Strong organization, collaboration and analytical skills are critical for success in this role.

Key Responsibilities:

  • Owns execution of highly complex internal and external business operations initiatives with strategic direction from leadership.

  • Manages analytics and insights program for key partners, including broker access to digital quoting platform.

  • Leads data collection efforts and internal/external collaboration in support of carrier contingent compensation programs.

  • Drives scalability and integration across cross-functional teams and ensures alignment to overall business goals and other key performance indicators (KPIs.)

  • Develops and maintains capacity models in collaboration with leadership to ensure appropriate staffing.

  • Identifies continuous improvement opportunities and implements strategies and solutions developed in partnership with leadership.

  • Supports the roll out of a myriad of processes and tools per leadership direction.

Qualifications:

  • Bachelor’s degree or higher

  • 3+ years’ experience in operations role, direct experience with employee benefits products, services, and marketplace a strong plus

  • Thrives in a fast-paced environment and comfortable with organizational change

  • Impeccable organizational skills

  • Effective communicator with proven ability to collaborate cross-functionally

  • Self-starter who excels with minimal oversight or direction

  • Adaptable and capable of balancing competing priorities

  • Strong sense of curiosity and willingness to learn

  • Data-driven and analytical

  • Team-oriented mindset

Work Location: This is a 100% remote position working in your local time zone. Access to a local office may be available upon request.

Salary Transparency: The expected salary range for this position is $80,000-$100,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA, and 401(k) accounts, paid-time off benefits, and eligible bonuses, equity, and commissions for some positions.

#SPG

Department Business Operations

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy (https://hubinternational.jobs/eeo/)

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