Job Information
AIG Salvage Technician - Claims in Atlanta, Georgia
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Salvage Examiner - Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Salvage Examiner is responsible for all aspects of the automobile and other property salvage process. As a Salvage Examiner, you will be responsible for maximizing our salvage recoveries and minimizing salvage expenses. The salvage examiner will work closely with AIG's claims partners to determine if there are any salvage activities required, such as inventory review, preserving property, and vendor assignment. The Salvage Examiner will drive the vendor assignment, sale, disposal, and oversee all vendor activities from file referral through resolution.
Key Responsibilities:
Handle salvage caseload across North America while ensuring all tasks are completed properly.
Coordinates assignment to appropriate salvage vendor within approved vendor network. Obtain exceptions where necessary.
Coordinates documentation between salvage vendor and property owner.
Ensures evidence holds are placed when appropriately and reviewed on an ongoing basis.
Work closely with our claims partners to ensure early referral, promote methods of cost reduction.
Sell vehicles by monitoring the salvage site daily to resolve outstanding issues, negotiate or approve bids.
Monitors salvage related expenses, ensures we are billed per contracted rates.
Process paperwork related to a total loss of a vehicle such as: securing the original titles, original power of attorney, lien releases, odometer statements, and appraisals. Work with adjusters to obtain and enter the information into appropriate systems.
Issue payments (deficit drafts) to salvors and monitoring sales.
Document end to end all salvage activities, costs, cycle time data.
Awareness of, and adherence to, local laws for ownership transfer and sale of vehicles.
Establish and maintain professional working relationships with our internal recovery team, claims partners and vendor network.
What you'll need to succeed
College Degree preferred, but not required.
3+ years’ experience within the Property & Casualty insurance or salvage industry required.
Industry knowledge pertaining to vehicle damage and valuations, changes in the market.
Prior experience automobile repairs, salvage and claim process required.
An understanding of local laws, insurance markets and language.
Ability to work to tight timelines when necessary.
Advanced working knowledge of Automobile, Property and Specialty Lines of Business.
Understanding of the insurance recovery process.
Experience and confidence to build relationships required with team, stakeholders, and vendors.
PC skills and experience with various database search systems, ability to perform research on local laws and statutes.
Ready to take your career to the next level? We would love to hear from you.
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Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
Functional Area:
CL - Claims
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG Claims, Inc.
