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Americold Logistics LLC Project Manager, IT Strategy - 51400 in Atlanta, Georgia

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What You'll Do:

The role of the IT, Strategic PMO Project Manager is to plan, execute, and finalize strategic projects of the IT PMO according to scheduled deadlines and within budget while meeting or exceeding projected business benefits with the following focus areas -

This role will be responsible for partnering with IT team members, stakeholders, and leadership to help drive the strategic PMO Projects, processes, reporting and tool governance by effective planning, coordination and execution of the activities required in order to meet timely delivery of PMO deliverables and establish a future vendor Management function that is self-sufficient and collaborative with IT's current and future vendors and partners. The initial focus areas are in driving IT overall performance through Governance, demand management, vendor management, KPIs and Dashboard creation and improving financial analytics. As IT matures in these areas, the Strategic IT PMO Project Manager will take over one or more of the capabilities they have established across IT.

The Strategic IT Project Manager will be an individual contributor working in a hybrid capacity reporting to the Director of IT PMO while implementing Americold and industry best practices of Project Management under a fast-paced environment. Work with IT team, stakeholders and leadership in planning, design and execution of PMO deliverables including the project intake process, status reporting and compliance with project delivery methodology Develops working relationships with other members of the project teams, delivery, and leadership across the IT and other departments and provides training on tools and process as necessary Establishes and maintains an organization's relationships with vendors, contractors, and other service providers by being actively involved in all aspects of vendor management and coordination throughout every stage of the business relationship. Tracks contract changes, amendments, invoice management, and ensure adherence to Americold process Address and escalate issues impacting relationships and contract compliance in a timely manner Leverage Americold's Project and Portfolio Management (PPM) tools to deliver solutions for business decision making, and consider people, process, and technologies while adhering to Americold's PMO processes Responsible for data collection, analysis and reporting of project information within Americold Logistics global IT departments as well as administration and management of the Project and Portfolio Management System/Tools including being the POC for all configuration changes and new features of the PPM tool Responsible for partnering with IT team, stakeholders and Leadership to design, implement, and operate reporting frameworks and dashboards to support PMO capabilities Deliver regular reports such as weekly, monthly, and quarterly performance dashboards and owns administrative tasks such as resource management/capacity, timesheet postings, onboarding/offboarding, user management etc. Works closely with IT Leaders and vendors to create and drive foundational IT performance metrics to drive and implement a "Customer Satisfaction" scorecard that includes a NPS survey framework, metrics to enable tracking and measurement Gathers and helps define Project metrics and KPIs across the different types of projects and functional groups Has targeted conversations with team, stakeholders and leadership and provides consultative advice and recommendations based on project, operational and financ al metrics Drive compliance to PMO process, methodology and deliverables by proactively reviewing and conducting regular audits of data, highlight any variances to the business and help improve data quality Work collaboratively with the delivery teams to utilize data and insight to resolve business issues and drive better decision making for strategic initiatives including timesheets and vendor compliance Other duties as requested

What Experience and Education You Need: Bachelor's degree in computer science, business, or related field or equivalent 5 years of project management experience Experience in RFP process, managing Vendor / Service Provider relationships and contracts Smartsheet or similar PPM experience highly preferred 3 years of data reporting experience Demonstrated advanced experience with Excel and PowerPoint Experience with industry standard BI and reporting engines (Cognos, Qlik, Tableau, Power BI)

What Could Set You Apart: Able to prioritize and organize increasingly complex work to ensure overall timeliness and quality standards Exhibits problem-solving skills, including troubleshooting issues and escalates as appropriate. Ability to engage and consult with a variety of internal and external stakeholders at all levels. Capability to manipulate, visualize and present data in an understandable way Ability to communicate professionally, both written and verbally with individuals at all levels of the organization, external contacts, customers, and potential customers Ability to work in matrix managed environment and demonstrates a collaborating style with strong impact and influencing...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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