Job Information
Southern Company Manager, Human Performance in Atlanta, Georgia
JOB SUMMARY:
This position will sit in Atlanta, Georgia or Naperville, Illinois
This position will be responsible for the execution of strategies surrounding Human Performance for Southern Company Gas Operations. They will be responsible for leading and coordinating all activities associated with the planning and implementation of Human Performance concepts throughout all aspects of SCG Operations. This will include facilitating major event, unexpected incident and repetitive recurring infraction exploration among cross functional stakeholders to identify risks/gaps/opportunities for the purposes of reaching an immediate solution for implementation. This working leader is responsible for managing a team responsible for collaborating with internal stakeholders and implementation partners such as Data/Process Analytics, Innovation, System Support, Technology, Training and Process integration.
MAJOR JOB RESPONSIBILITIES: Specify major duties performed by the job and % of time spent on duties.
Coordinate activities with all levels of employees and multiple departments
Exercise Innovative mindset with ability to identify, recognize and implement improvements/course corrections
Manage project efforts effectively and confidentially with all levels of internal and external customers
Create strong win-win outcomes through effective negotiation and decision-making skills
Resolve/negotiate conflicts between individuals or functional areas/cross Operations
Guide and supervise a team of internal/external professionals in execution of performance related tasks
Exciting a culture of and initiating continuous improvement across the entire GAS organization
Develop team for effectiveness and demonstrated skill in continuous improvement and impact
Identify, define and implement changes while keeping all internal and external customers engaged/informed
Present progress reports and integrating feedback
Partner with change management and training to revise and update procedures and policies based on scope
Partner to develop and leverage a business process documentation repository tool or service
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )
Required
Bachelor's degree in business management, project management, or in a related field
2+ years Experience/knowledge in areas of safety or operational excellence
3-5 years experience in business process analytics, data or management
Advanced analytical and problem-solving skills
Experience implementing process improvement projects
Exceptional leadership, collaboration, and communication skills.
Demonstrated ability to build strong relationships
Superb recordkeeping, time management, and organizational skills.
Highly motivated, with a positive attitude, ability to face the challenges in a fast-paced environment within a safety and customer focused organization
Preferred:
Knowledge of Human Performance and/or change management concepts
Master's degree in business administration or similar will be advantageous
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 7635
Job Category: Customer Service
Job Schedule: Full time
Company: AGL Services Company
Southern Company
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