Easter Seals Jobs

Job Description

Compensation:

$25/hr to $35/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

One of the largest producers of industrial products and engineered materials is looking for an IT Support Specialist for onsite tech support at their warehouse and production plant in Rifle, CO. There are about 50-60 employees between both sites. This person will be responsible for tier I and II troubleshooting/fixing technology at both locations; such as laptops, desktops, RF inventory scanners, power/internet outages, etc. An average week of work entails resolving about 10-15 tickets. The warehouse is a small business office with an attached warehouse. The plant is a manufacturing site and will require someone comfortable wearing PPE at times and going from building to building through outdoors. There are no other onsite IT personnel as such, we need someone self-motivated who is comfortable with their peers and managers working from other locations/time zones.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Driver's license + reliable form of your own transportation (a vehicle that can travel on rural paths in cold/inclement weather)

  Self-motivated who is comfortable with their peers and managers working from other locations/time zones.

  Minimum 3-6 years of IT experience 3+ years of End-User Experience (EUX) focus area expertise with a comparably sized or larger company.

  Extensive experience with desktop hardware, software applications, operating systems and network connectivity

  Advanced Windows Desktop OS knowledge

  Knowledge of and experience with Active Directory, Network Essentials, Microsoft Office Productivity Applications, PC Setup/Imaging and VoIP/Telephony systems

  Experience with mobile device management (MDM) setup, troubleshooting, and configuration skills (iOS and Android)

  Experience supporting Audio and Video conferencing technologies (Zoom, Teams, or similar.)

  Excellent customer service, interpersonal skills, telephone etiquette, time management, and problem-solving skills

  Excellent teamwork and collaborative skills

  Strong knowledge of service desk applications and associated operations (ServiceNow or similar preferred)

  Working knowledge of ITIL Service Management

  Ability to lift and transport equipment weighing up to 50lbs/23kg, as well as the ability to crawl under desks or climb ladders as needed for IT tasks (installation, maintenance, etc.). There may be additional training required based on local/regional laws. Experience working with executives and c-suite in an IT support capacity

Experience supporting IT in a manufacturing environment with 24/7 operations null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.