Easter Seals Jobs

HRIS Solutions Partner (Productivity Time and Absence Management)

United States, Georgia, Atlanta

Hr & Labor

15-Jul-2024

Ref #: 25483

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines Human Resources team is amid a multi-year HR transformation. We are looking for a highly experienced HRIS Solution Partner to join our team in our Atlanta office. This role is integral to achieve success of business adoption throughout the program. The major priority for the successful candidate will be to provide expert guidance collaboration with the business and HR service delivery partners to ideate and implement technical solutions that will increase the efficiency related to processes as a part of strategic initiatives and projects. This role will support our internal roadmap of initiatives for Human Resources, which will include partnering with technology experts in the modernizations of tools and methods with an emphasis onProductivity Time & Absence Management.

Summary of responsibilities (not comprehensive of all tasks):

• Acts as the HR Services-Productivity Time & Absence Management solution partner responsible for routine maintenance (simple configurations); aiding in defect identifications and resolutions; and articulating regulatory and anticipated enhancements for implementation across the Productivity Time & Absence Management products suite, as well as ensuring ongoing functionality.

• Serves as the driving and leading systems expert that are identified to reduce defects, increase efficiency, and move strategic initiatives and projects forward.

• Partners closely with the broader HRSD operational team, operations solution partners, and Business users to define business requirements, assess technology needs, and drive the continuous improvement of Productivity Time & Absence Management features in-line with a unified release strategy.

• Aids work stream in driving towards enhanced experience and functionality including, but not limited to; quality assurance of Productivity Time & Absence Management incidences and resolutions, review and prioritize enhancements and support packages, mass data loads, special projects. Assist with development of dashboards specific to the Time, Absence Management and Disability, Workers Compensation.

• Collaborates with specific vendors such as Sedgwick to improve Delta’s Employee experience.

• Collaborates with many teams including networking, database, storage/backup, development, IT operations, and business operations to resolve complex escalations/issues involving multiple processes/systems, including analysis of Productivity Time & Absence Management schemes to identify root cause and ideate viable solutions.

• Collaborates with other Delta IT groups to solve technical issues and establishes and monitors escalation of problems.

• Assists with the implementation and coordination of business process changes, data accuracy audits and end user training.

• Participates in HR projects as an integral part of a cross-functional team to support the delivery for HR Services.

• Works with HR partners, HR SAP COE, and technology partners to rollout plans for deployment of new products and features, as well as coordinates and prioritizes system defect resolution and enhancements in support of the HR COEs.

• Supports the development and maintenance of product roadmaps and feature definitions.

• Assesses and presents business value, risks, and intent behind new products and features to stakeholders.

• Performs complex work operating various data applications and collects information, analyzes data, and generates reports.

• Accountable for aiding in the successful operationalization and continuous improvement of product features.

• Provides input in the configuration or modification of currently established processes and procedures to drive efficiency.

• Proactively data mines system jobs, reports and interfaces for systematic issues, potential issues, process improvements and automations.

• Ensures all processes comply with Delta’s policies and procedures and applies best practice standards throughout product lifecycle.

• Practices safety-conscious behaviors in all operational processes and procedures.

What you need to succeed (minimum qualifications)

• Bachelor's degree or equivalent work experience plus 5+ years of experience working as a Lead in service delivery roles with an emphasis on systems configuration; or master’s degree in business or an applicable technical field is preferred, plus 3+ years of the above experience; without a degree, at least 7 years of the above experience is required.

• Must have extensive knowledge of HR, Time Management process and practice acumen and technical aptitude.

• Must have deep product expertise, configuration of key SAP Time Management components, functional understanding of Time data interfaces, Time Evaluation, reporting and analytics, and exposure to varying systems implementation methodologies (Agile, Waterfall, etc.) is required.

• Previous experience in the end-to-end implementations of HR enterprise applications, SAP on-premise, SuccessFactors, Employee Central, or similar.

• Must have prior experience strategically cultivating and supporting solutions, working both independently & within a team environment.

• Must have demonstrated experience communicating technical concepts and processes using clear, simple language and visuals, as well as implementing and executing high-impact projects across a matrixed organization.

• A demonstrated ability to effectively plan, set priorities, allocate resources, and manage several complex product releases simultaneously while working in a fast-paced environment to deliver results is required.

• Must be performing satisfactorily in current position.

• What will give you a competitive edge (preferred qualifications)

• Experience working in a fast-paced, multinational technology company is a plus.

• Demonstrated excellent customer service skills; ability to build strong formal and information relationships.

• Demonstrated excellent written and verbal communication skills, with the ability to transition smoothly between technical and business vernacular, tailoring communications to the audience.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here