Easter Seals Jobs

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Role Purpose

Develop, direct and maintain IHG’s global Property Management (PMS) technology systems. Direct the evaluation and prioritization of product strategy and business requirements through creation of a product roadmap and documentation of specifications. Execute strategy to move IHG to cloud based PMS and drive meaningful improvements in current on-premise product performance. Work closely with Technology counterparts and external vendors/partners. Lead team to accomplish goals and objectives including direct reports who organize and direct a technical and professional staff as well as large indirect teams who are responsible for implementing the products.

Key Accountabilities

• Direct the vision and strategy for our PMS Product future state based on deep understanding of how the business works and the potential “game changing” new functionality and capabilities IHG will require to compete.

• Work in collaboration with Global Sales & Marketing leaders, Hotel Operations, Technology and Regional contacts to integrate new PMS features into upstream/downstream applications and business plans.

• Direct the creation of all business requirements which will define the functionality for the new cloud PMS (and the transition off the old PMS) via the approved methodologies

• Work side by side with Global Technology and 3rd party vendors to translate business requirements into system functionality.

• Direct determination of ROI for PMS initiatives and measure results once implemented to ensure business goals are achieved.

• Direct all user-acceptance testing, hotel user testing and beta deployment activities in preparation for full global deployment. Ensure system is stable and deployment techniques are solid before certifying product for production rollout.

• Consult globally with all regions, brands, stakeholders, and regional hotel operators/owners/managers to gather strategic plans and revenue generation opportunities, which help drive business requirements. Direct the segmentation of requirements into discreet project phases where applicable.

• Act as a trusted and credible business partner, empowered to make critical decisions about new PMS functionality and business process changes and then validate with key stakeholder teams.

• Assist with implementation plans, documentation, training, and best practices for usage of the systems.

• Plan ,organize, control and lead subordinate functions within established budgetary manpower plans; establish goals, performance standards, and operating procedures for assigned functions. Participate in creation of department staffing and capital budgets.

• Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes. Act as an advisor to subordinate managers or staff to help meet established schedules and/or resolve technical or operational problems.

Key Skills & Experiences

Education –

Bachelor's or Master's Degree(s) in Hotel Management or other similar disciplines or an equivalent combination of education and work related experience.

Experience –

8-10+ years progressive work related experience with demonstrated proficiency in multiple disciplines/technologies/processes related to the position as well as 5 to 7 years managing teams and/or significant complex projects.

Technical skills and Knowledge –

• Demonstrated deep knowledge in PMS related systems.

• Demonstrated proficiency in conceptualizing and translating business requirements into specific system functionality.

• Business savvy and mental agility with gift of being able to think strategically and look beyond current paradigms for doing business.

• Demonstrated proficiency in directing the modeling, development, and implementation of holistic business solutions for hotel guests and owners.

• Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.

• Demonstrated experience in leading and developing people.

• Demonstrates effective verbal and written communication skills for the purpose of providing information to senior leaders, peers, stakeholders, clients, vendors, and staff. Good listener with strong persuasive skills.

• Knowledge of Agile software development methodologies.

• Demonstrated ability to effectively manage stakeholders both internally and externally.

• Demonstrated understanding of system test script construction and execution.

• Demonstrated ability to operate and influence in a matrix management organization.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

The salary range for this role is $100,000 to $213,472. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

**This job is also eligible for bonus pay.

At IHG, we believe in taking care of our employees. That's why we offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. We want you to feel secure and cared for, so you can focus on bringing True Hospitality to the world.

You can apply for this role through the link below (or through an internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

If Atlanta based, hybrid schedule - 3 days a week in office

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.