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The Director, CyberSecurity Defense Operations is responsible for 24x7x365 day level 1 and 2 event monitoring and triage response activities, (i.e., identification, containment, mitigation, or escalation) of cyber events, malware analysis, link analysis, and forensic collections. The Director, CyberSecurity Defense Operations requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

In the fast-paced, ever-growing world of Healthcare, Humana relies on the latest technology and trends for sharing and storing information, communication and security. We need experts in technology to help us gain insight and prevent threat and data leakage in changing threat landscape via use of technologies and analytics to enhance our security posture and minimize our risk. The Director, Cybersecurity Defense Operations, is a critical role in our organization, responsible for leading and managing efforts in identifying, responding to, and mitigating cyber threats. This role will oversee and coordinate a variety of Security Operation services such as Tiered Incident Response, Digital Forensics, Data Loss Prevention (DLP) Operations, and Litigation Support.

This role demands a high level of strategic thinking, leadership abilities and technical expertise. This role develops a team of analysts responsible for 24x7x365 monitoring of threats, as well as the tools and processes that support the core mission of defending the organization against cyber-threats and understand end-to-end data management processes and flows and uses that knowledge to provide requirements, design and implement protection solutions.

Key Responsibilities:

· Leadership and Strategy Development: Provide leadership and strategic direction for Incident Response, Digital Forensics, DLP Operations, and Litigation Support teams. Develop and implement a comprehensive strategy that aligns with the organization's objectives. Develop and manage budgets, resources, and performance metrics for the organization.

· Stakeholder Engagement: Collaborate with other departments and executive leadership to ensure cybersecurity measures are integrated into all facets of the organization. Communicate complex security concepts to non-technical stakeholders. Act as a key interface with Legal and Privacy on cyber incidents.

· Crisis Management and Response: Oversee and coordinate cybersecurity crisis management efforts, including the development and execution of response plans for major security incidents.

· Continuous Improvement of Security Posture: Evaluate and enhance the effectiveness of security protocols and tools to anticipate and mitigate emerging threats. This involves staying ahead of the latest cybersecurity trends and technologies.

· Budget and Resource Management: Manage the budget and resources allocated for threat response operations, ensuring optimal use of assets to achieve cyber security objectives.

· Team Management and Development: Lead, mentor, and develop a team of craftsmen who excel in their domain.

Other Responsibilities:

· Manage and enhance the tools, tactics, and techniques used within security operations. Lead in the assessment, architecture and implementation of security technologies.

· Work with product and development teams to help drive improvements to SOC service quality, increase SOC efficiency, and ensure any challenges are addressed

· Execute security operations processes, identify and measure critical security operations metrics and continually improve the efficiency and effectiveness of all core services in scope.

· Provide leadership on risk management of identified gaps

· Review and coordinate any necessary revision to SOC processes and procedures and ensure documentation is kept up-to-date

· Ensure security analyst onboarding and training is reviewed and adjusted as necessary to continually stay in tune with the changing threat landscape and bring improvements to analyst quality

· Development and tracking of key risk indicators (KRIs) related to frontline security operations, to benchmark and further enhance capabilities.

· Develop staff of varying skill levels on both cybersecurity competencies/expertise and personal development. Guide in their continued growth and success as individuals and as a team.

· Working knowledge of common industry cybersecurity requirements and regulatory requirements such as: GDPR, HIPAA, HITRUST, ISO 27001, NIST 800-53, and PCI-DSS

· Ability to communicate clearly and professionally with all levels of an organization as well as with external partners.

· Excellent communication and interpersonal skills including a strong ability to create positive and professional business relationships with product, engineering and architecture teams.

· Manage and develop the talent, including engagement, well-being, and individual development plan creation, refining, and execution, with the goal of building and maintaining a high-performing team.

Education and Experience Expectations:

· Leadership Skills: Strong leadership and team management skills. Ability to mentor and develop talent.

· Communication Skills: Excellent communication and interpersonal skills. Ability to effectively communicate complex security issues to both technical and non-technical stakeholders.

· Professional Experience: At least 10 years of experience in cybersecurity, with a focus on security operations, security engineering, and DLP. Proven track record of leading and managing remote cybersecurity teams.

· Educational Background: A bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field. Advanced degrees (e.g., Master’s) are highly desirable.

· Technical Expertise: Deep understanding of cybersecurity principles, incident response, threat landscapes, and detection methodologies.

Use your skills to make an impact

Qualifications / Requirements / Role Essentials

• Educational background (Bachelor or Masters preferred) in Computer Science or related field with minimum of 10 years of technical and management experience in cyber security

• At least 5 years of leadership experience in a Security Operations Center (SOC)

• Proficiency in incident response

• A comfortable understanding of modern malware and attacker techniques

• Systems thinking – the ability to see how parts interact with the whole (big picture thinking)

• Understanding of Project Management processes

• Proficiency in Process Flows

• Efficient Time Management and proficiency in multi-tasking and prioritizing projects

• Proficient knowledge of Cloud capabilities – O365, Azure, GCP, AWS

• Excellent Presentation skills and ability to present to senior management.

• Must be a self-starter with ability to lead and develop a team of SOC analysts with minimal supervision.

Role Desirables

• One or more advanced security certifications such as CISSP, CISM, CISA, CRISC etc.

Reporting Relationships

You will report to the Associate Vice President of Cyber Security Operation

Remote/WAH requirements:

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

• Satellite and Wireless Internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$172,200 - $236,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 03-06-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.