Job Information
WestRock Company DTO Operations Analyst in Atlanta, Georgia
Our technology organization is transforming how we work at WestRock. We align with our businesses to deliver innovative solutions that:
Address specific business challenges, integrate processes, and create great experiences.
Connect our work to shared goals that propel WestRock forward in the Digital Age
Imagine how technology can advance the way we work by using disruptive technology.
We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.
The opportunity:
The Analyst, Digital Product Management is a non-technical role supporting the Digital Transformation Office within WestRock’s Information Technology & Digital function. You will be responsible for supporting operating processes (non-technical), IT finance processes, reporting, tracking, and analyzing project performance and outcomes. You will be responsible for coordinating, analyzing, and supporting process improvement activities that help accelerate the team’s productivity. The Analyst, Digital Product Management supports the IT Director of DTO Operations in ensuring execution of team objectives, management system, operating rhythms and other various tasks for the DTO and CIDO teams.
The Analyst, Digital Product Management will play a critical role in supporting the IT organization function by providing data analysis, reporting, and recommendations that can be used to improve IT operations. This role requires a strong attention to detail, excellent analytical skills, and the ability to communicate complex information effectively to stakeholders.
How you will impact:
Build reports that summarize the performance of the IT&D function. These reports should be accurate, timely, and actionable.
Track, analyze and interpret data related to the IT&D and DTO teams. This includes identifying trends, patterns, and insights from data that can help improve IT&D operations and value to the business.
Support building and maintaining metric dashboards that provide timely insights into IT operations. These dashboards should be visually appealing and easy to understand, allowing stakeholders to make informed decisions.
Facilitate routine IT Operations cadences and standardizing review schedules including - agendas, participants, and relevant content/materials for IT Leaders.
Identify opportunities to improve IT&D operations through the analysis of data and the development of recommendations. This may involve working with stakeholders across the organization to develop and implement process improvements.
Responsible for coordinating small projects related to IT operations. This may include coordinating with stakeholders, tracking progress, and ensuring that projects are completed on time.
What you need to succeed:
Bachelor's Degree or equivalent in Computer Science or Management - Information Systems or related field.
3-5 years of project coordination, business analyst experiences across multiple projects or initiatives
Track record in coordinating and working with cross functional teams (IT and Business) in cross- domain solutions.
Excellent communication skills
Very high proficiency with the MS suite of products (Word, Excel, PPT and SharePoint)
Being self-directed, fast-paced, collaborative, and results-oriented
Strong communication and collaboration skills and ability to work effectively in a global enterprise.
Ability to work under tight deadlines at a fast pace and maintain strong attention to detail.
Having an affinity for analysis and working with financial data.
Problem-solving skills to find multiple viable solutions for a challenge
Computer skills to use various tools needed for analysis (emphasis on MS Excel, BI)
Analytical skills to process large amounts of data
Critical thinking to determine what data and information is useful for the task
What we offer:
Corporate culture based on integrity, respect, accountability and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
