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Job Description Summary

Job Description Summary

As an Order Management Specialist you’ll perform support in internal tools transactions (Oracle, MyO, EOM), documentation preparation in view of deliveries& installations, administrative interactions with local warehouse, logistic and finance team.

Job Description

Roles and Responsibilities

• Responsible for managing the long-term success of GE’s outcomes with a set of accounts in order to achieve the goals and objectives identified by the customer and GE. Execute a GE Healthcare Sales strategy across the horizontal product portfolio, services, and solutions; lead and secure large, strategic, cross-P&L customer purchases.

• Developing conceptual knowledge of own discipline.

• Developing knowledge of own sales territory, product lines, markets, sales processes or customer groups. May include support roles with specialized expertise or technical knowledge in broad area.

• Applies general knowledge of business developed through education or past experience

• Understands how work of own team contributes to the area.

• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.

• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

• Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers.

• Ensure orders validation, compliance and approvals before Order Entry.

• Confirms customer requested date and Plan. The Backlog management

• Own and update timely key dates using local operating mechanisms and reports

• Reviews Weekly Business Sales.

• Set up contract review with Finance/OTR Regional Manager.

• Daily follow up of customer credit documentation and inventory

• Give shipping and billing instructions in accordance with contracts terms and conditions.

• Follow shipment, installation, application via reports.

• Follow up on collections issues due to OTR.

• Provide root cause on defect analysis.

• Monitor and coordinate daily logistics traffic from warehouses.

Qualifications/Requirements

• Bachelor's degree OR associates degree and 2 years related experience OR high school diploma

Desired Characteristics

• Strong verbal and written communication skills

• Ability to work in a fast-paced environment

• Need to be able to prioritize work and multi-task

• Proactively follow up on open issues

• Basic accounting skills

• Current or previous experience in a project management, customer relations or order management role

• Previous experience supporting Sales or Service teams

• Proven ability to build relationships with remote colleagues

• Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No