Job Information
TDS Telecommunications Corporation Broadband Technician III in Arvada, Colorado
Broadband Technician III Job Locations
US-CO-Arvada
ID 2024-23804
Company TDS Cable Operations
Pay Range $27.07 - $40.61 Overview
As a Broadband Technician III in Arvada, Colorado, you will perform extremely complex installations, disconnects, and service changes for residential and business customers, including FTTH (Fiber to the Home) and support PON/Metro E. These services include, but are not limited to, video service, HSD Services, and home/business phone service. This role performs advanced troubleshooting from the tap to the customer's electronic devices (TV, DVD, Modem etc.). This position will be responsible for installing, splicing, repairing, and maintaining aerial, buried, and/or underground fiber optic and copper cable. This position will be knowledgeable of commonly used concepts, practices, and procedures within the f This position can be hired at either a Broadband Technician I (2024-23802), Broadband Technician II (2024-23803) or Broadband Technician III (2024-73804) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for. The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards. TDS Broadband Service provides cable TV, broadband internet, and phone service in Arizona, Colorado, Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit helloTDS.com.
Responsibilities
Performs complex installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer's equipment for reception of cable and other company services that are offered for single, multi-family, and/or commercial dwellings. This may include subject matter expertise related to the RF distribution of signals. All aspects of the network from the optical node to the distribution tap may be included as subject matter criteria. This may include system architecture - design principles and HFC architecture; distribution components - actives, passives, and coaxial cable; signal types - analog, modulation schemes, frequency spectrum, and impairments; and maintenance and troubleshooting - sweeping, FCC rules, retum path, test equipment, status monitoring, and troubleshooting techniques. Performs connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; installs additional outlets, fiber connections, hardline cutovers, and installs or removes equipment (i.e. converters). Performs all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC NEC, and NESC). Tests equipment to identify and repair signal strength issues and ensure optimum reception. Uses Locators, TDR's, FDR's and read system maps required. Monitors and records system, drop, and in-house leakage; properly records all required information on work orders, surveys, referrals, etc. Promotes cable, internet, and other company services; educates customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available. Collaborates and communicates with other departments to ensure customer satisfaction. Cleans, maintains, stocks, and secures assigned vehicle and equipment. Performs other duties as requested by management. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.
Qualifications
Required Qualifications 2+ years technical telecommunications experience -OR- current/prior military service with honorable discharge. 1+ year of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training.
Must have and maintain a valid driver's license.
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
Other Qualifications Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Requires being available for on-call/standby responsibilities and may
