Job Information
Competitive Range Solutions, LLC Primary Technical Control Facility Lead in Arlington, Virginia
Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.
Competitive Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.
The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage state-of-the-art technical control services, telecommunications networks management, circuit engineering, and equipment maintenance across secure and non-secure voice, data, optical, record, and digital message traffic services.
Roles and Responsibilities:
Ensure 24x7x365 circuit restoration, fault isolation, and status reporting in alignment with DoD regulations and operational procedures.
Oversee circuit engineering, system engineering, quality control (QC), testing, trend analysis, and performance monitoring in accordance with DoD policies.
Designate node site coordinators to support DoS worldwide missions and maintain the technical control group's email communication for message coordination.
Manage the Technical Control Facility Service Desk, ensuring completion of tasks related to day-to-day operations, COMSEC integrity maintenance, and trouble ticket management.
Perform network administration, maintain, and engineer transport equipment and networks, and ensure compliance with security standards.
Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following the established Government Maintenance Plan/SOP.
Manage COMSEC accounts and perform encryption changeovers, issues, and destruction in compliance with DoD standards.
Develop and maintain a comprehensive training program for all technical control personnel, including hands-on training on troubleshooting circuits.
Utilize assessment tools like MADSS for real-time and predictive assessments of operational impacts on the DODIN.
Qualifications/Experience:
Active TS/SCI Clearance
Minimum five years' experience with managing and operating cryptographic facilities.
Demonstrate knowledge in maintaining the operational status of a Tech Control Facility
Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.
Demonstrated successful working knowledge and supervision of tech control employees in efforts similar in size and scope as referenced under this Call Order.
Demonstrated ability for oral and written communication with the highest level of management.
Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk.
Ability to provide technical directions and supervision in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
Knowledge of industry-accepted standards and best practices related to Information Management Operations and ITSM best practices.
Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.
Education/Certifications:
Bachelor's Degree in a related field (required).
ITIL (preferred).
