Easter Seals Jobs

Additional Location(s):US-MN-Arden Hills Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role: The Senior Tech Sales Supp Specialist provides global industry-leading technical support to Boston Scientific field personnel, clinicians, patients, and other internal customers. Help our customers use our products by providing immediate, accurate and up-to-date information regarding current and historical market-released CRM products, and assisting in troubleshooting, problem solving and assessment of product operation. Your responsibilities will include: Provide 24/7 global industry-leading technical support to customers via multiple communication pathways (phone, fax, email,etc.). Analyze and assess product operation and make recommendations for optimal device management. Utilize advanced troubleshooting skills, extensive new product knowledge and thorough understanding of clinical application to respond to customer inquiries. Educate, support and train customers through phone consultation, training programs, written correspondence, and general field assistance. Document and evaluate customer inquiries, comments, and concerns. Minimum Qualifications Bachelor's degree with 4 years of medical device or clinical experience In-depth understand of complex cardiac device functionality, and potential impacts to the patient Strong communication and troubleshooting skills Must work well in a team environment Self-motivated and able to work independently Demonstrates strong documentation practices Excellent research and analytical skills Participates in on-call rotations for 24/7 support, including weekends and holidays Preferred Qualifications: Clinical experience in electrophysiology and procedures such as pacemaker and ICD implants Direct patient care experience or experience in a healthcare environment Strong technical knowledge of industry CRM products Strong technical understanding of relevant procedures and associated medical terminology Requisition ID:585765 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance freeworkplace. Pursuant to Va. Code * 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manuf cture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. Boston Scientific is an Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran