Job Information
NATIONAL ASSN OF TAX PROFESSIONALS Professional Development Coordinator in APPLETON, Wisconsin
JOB REQUIREMENTS: The professional development coordinator coordinates the operational and administrative aspects of online education and the credentialing programs, while also providing support to in-person education on an as needed basis. The coordinator is responsible for supporting the implementation and maintenance of established procedures to ensure compliance, uphold standards, and support continuous improvement efforts within the online education and credentialing processes. Under the guidance of the Director of Professional Development, the individual also coordinates the credential maintenance or renewal process, including continuing education audits. Ambassador of NATP Values Excellence, Respect, Inclusion and Belonging, Passion Support assigned professional development programs, events, services or resources. Upload and organize online courses, modules, and other offerings in the LMS platform; create and manage user accounts, assign roles in applicable systems (e.g., learners, instructors), and handle permissions. Coordinate identified internal/external resources for course design and development and under the guidance of the Director of Professional Development, ensure that external contractors are equipped with the required resources to successfully complete course development. Coordinate the credentialing process and awarding of continuing education credits, badges, and/or certificates. Assist with logistics and delivery of online, virtual, and in-person events and workshops. In coordination with the Director of Professional Development, identify trends in online learning and make recommendations to the team on best trends to adopt. Generate reports on learner progress, course completion, CPE earned, and credential renewal rates, providing requested insights as applicable. Coordinate credentialing processes, including maintenance procedures, appeals, and CE audits. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Bachelor\'s or associate degree is preferred. Association or continuing education experience is preferred. Excellent organizational, project coordination and problem-solving skills. Strong verbal and written communication skills, along with customer service. High attention to accuracy and detail. Ability to handle multiple projects simultaneously and solve problems. Ability to create timelines and meet goals and deadlines. Self-motivation and ability to work both independently and in a team environment. An interest in learning and curiosity. Experience with Microsoft Office products is required, LMS experience is a plus. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: HRD@natptax.com