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EFT Specialist Remote - USA,USA About Us SolomonEdwardsGroup, LLC (“SolomonEdwards”) is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world’s most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit www.solomonedwards.com. Position Summary: Our client is a dedicated Electronic Services Specialist. This role involves providing guidance to team members, enhancing work processes, and performing multiple functions related to Electronic Funds Transfers (EFTs). The successful candidate will support the full life cycle of wire and Automated Clearing House (ACH) transfer transactions, assist with online banking features, balance general ledger and internal demand accounts, and play a critical role in the Business Continuity Plan (BCP). This position requires flexibility to accommodate workflows and processing demands. Essential Duties: • Collaborate with the electronic services team to achieve goals and support team productivity. • Process and monitor wires, ACH transactions, and online/mobile banking activities in adherence to policies and procedures. • Maintain a sense of urgency in completing tasks and ensure exceptional customer service by safeguarding high-risk payment processes. • Handle high workloads and competing demands while maintaining poise and efficiency. • Ensure compliance with federal laws, regulations, and internal policies in maintaining files and records. • Develop a thorough understanding of technical documentation and integrate knowledge into daily processes. • Communicate effectively with team members, customers, and other bank personnel while maintaining professionalism and tact. • Support the efficient flow of information by compiling data and reporting to supervisors and relevant personnel. • Promote a workplace free from discrimination and harassment and support the Bank’s risk management and regulatory compliance initiatives. Qualifications: • Bachelor’s degree in Finance, Accounting, or a related field is preferred. • 2-5 years of experience in banking electronic services required. • Strong attention to detail, adaptable personality, and positive attitude. Job Specific Competencies: • Demonstrated expertise in delivering high-quality results consistently. • Ability to maintain diligence and a customer-first mindset. • Experience adhering to regulatory and policy requirements, supporting organizational safety and soundness. Travel Requirements: No travel is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods of time, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $40 - $43 on W2. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141780