Easter Seals Jobs

Accounts Team System Administrator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

We are seeking a proactive and detail-oriented System Administrator to join our team. The role involves resolving technical requests submitted through self-service tickets, ensuring support for both internal and external customers.

Working with the Remote Operations group on the Accounts Management team. Onsite, Shift work Monday – Friday from 11am to 7pm or 12pm to 8pm EST. No Hybrid work available.

Responsibilities:

Account Management:

• Create, delete, and modify customer accounts as needed, ensuring all records are maintained and updated accurately within tracking databases.

Issue Identification and Reporting:

• Identify and report recurring issues or patterns, providing insights to management for continuous process improvements and proactive solutions.

Team Collaboration and Adaptability:

• Demonstrate strong teamwork and adaptability in a dynamic, fast-paced environment, effectively managing multiple tasks and priorities.

Communication and Customer Service:

• Exhibit excellent communication and customer service skills, ensuring effective support and fostering positive relationships with customers through clear and helpful interactions.

Required Skills:

• HS/GED and 10+ years of experience within Computer Science or other IT related fields.

• Bachelors in Computer Science or other IT related fields and 5+ years of experience

• Microsoft Office Suite, Systems Administration

• Customer Service / Support and Helpdesk Support

• Experience with Linux and UNIX or certifications in either.

• SupportIT Software system

• Clearance: TS/SCI with FS

• Required Certifications: DoD 8570 IA Type: IAT Level 1

• DoD 8570 CE Certification Requirements: : CompTIA A+ CE, CompTIA Network+ CE

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$78,700 - $165,300

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.