Job Information
Bard College CRM Support Specialist in Annandale-On-Hudson, New York
Bard CollegeCRM Support SpecialistApply Here:https://apply.interfolio.com/152754
Bard Collegeseeks a CRM Support Specialist. This position is responsible for supporting theAdmission Office (https://www.bard.edu/admission/) in their expanding use of Slate Technolutions.
This is a full-time, in-person position in Annandale-on-Hudson, New York, reporting to the Director of Admission.
Primary CRM Support Specialist Responsibilities
Monitoring the internal ticketing system for new tickets and assigning and/or answering tickets in a timely manner
Uploading data into the CRM
Monitoring and resolving duplicate records
Assisting with query, form, and event building
Assisting with staff training within the system
Assisting the Director of Communication in the implementation of a new CRM
Assisting with admission and financial aid decision releases
Assisting with annual cycle prep of applications
Data entry as needed
Other duties as assigned/requested
Qualifications
Associate degree and or/certificate equivalents in information technology, computer science, business, marketing, or similar field (Bachelor’s degree in related field preferred)
A general understanding of CRMs and Software as a System (SaaS) models
Excellent written and verbal communication skills
Experience with Google Workplace is preferred
Other Requirements
This is an entry level position and may require some work on nights and weekends
Application Instructions
To apply, please submit a cover letter, resume, and three professional references to Interfolio athttps://apply.interfolio.com/152754.
Compensation: $61,000-$66,000
This salary range reflects the College's good faith and reasonable estimate of the compensation for the position at the time of the job posting. Salary decisions are dependent on several factors including but not limited to market and organizational considerations, experience, and qualifications of a selected candidate as well as internal and external equity.
Benefits Overview
We are pleased to offer our full-time employees an excellent benefit package which includes; multiple health insurance options; TIAA retirement plans (https://www.bard.edu/humanresources/retirement/) ; generous vacation, sick, and personal time; and more. To learn more about employee benefits and eligibility at Bard College, please visit https://www.bard.edu/humanresources/benefits/.
Equal Employment Opportunity Statement
Bard College is an equal opportunity employer and we welcome applications from those who contribute to our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, mental, or physical disability, age, sexual orientation, gender identity, national origin, familial status, veteran status, or genetic information.
Bard is committed to providing access, equal opportunity, and reasonable accommodation for all individuals in employment practices, services, programs, and activities.
AA/EOE
