Job Information
Arrowleaf Receptionist in Anna, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12317950
JobTitle:Receptionist
Home Office:Anna, IL
Area of Focus:Administrative Department
Immediate Supervisor:Administrative Assistant
Receptionist Skills & Knowledge:Must have well-developed interpersonal skills with the ability to prioritize and multitask, excellent communication, grammar, spelling, typing, organization, problem-solving, time management, and planning skills; Must be familiar with computers, spreadsheets, databases, word processing, and use of other office equipment; have the ability to manage stressful situations while maintaining a professional demeanor; self-motivated, the ability to work without close supervision.
Receptionist job duties include, but are not limited to:
Greets the public in a manner which reflects a professional and positive agency image daily.
Accurately receives records and relays messages according to agency guidelines daily.
Answers/transfers Arrowleaf phones in a manner which reflects a professional and positive agency image daily while accurately recording/relaying messages to appropriate staff.
Accepts consumer payment and prepares a payment record or receipt (depending on payment type), secures monies and payment records/receipts.
Maintains reception area in a neat and orderly condition.
Ability to screen and assess for consumers that are exhibiting symptoms of trauma or crisis during the referral process
Adhere to strict confidentiality in regard to client activities and documentation.
Types, files, and analyzes agency related correspondence and other documentation daily.
Maintains adequate supply of brochures/handbooks in the lobby. Navigate Electronic Health Record (EHR) system to check clients in for appointments and document necessary information.
*This is a bargaining unit position
