Easter Seals Jobs

Specialist, Customs - Hybrid

Requisition Id: 375542

Business Unit: LTL

Location:

Ann Arbor, MI, US, 48105

What you’ll need to succeed as a Customs Specialist at XPO

Minimum qualifications:

• 1 year of related work experience

• Strong computer and typing skills

• Experience with Microsoft Office

• Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

• 2 years of office experience dealing with corporate customers, or inbound/outbound call center experience

• Bilingual in English and Spanish

• Cross-border and customs brokerage experience

• Working knowledge of the transportation industry

• Strong problem-solving and investigative skills to bring issues to resolution

• Excellent written and verbal communication skills

• Pleasant and professional phone etiquette

• Able to multitask, prioritize workload and remain highly organized

About the Customs Specialist job

Pay, benefits and more:

• Pay starts at $19.00

• 3rd Shift, 7:00PM-3:30AM

• Full health insurance benefits available on day one

• Life and disability insurance

• Earn up to 13 days PTO over your first year

• 9 paid company holidays

• 401(k) option with company match

• Education assistance

What you’ll do on a typical day:

• Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information

• Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders

• Recognize and resolve documentation errors

• Assist drivers with shipment and trip information relative to crossing the border

• Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers

• Maintain accurate shipment history and audit integrity

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .