Job Information
Fastemps Patient Services Assistant in Ann Arbor, Michigan
Job Title: Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties:
- Receive and assist patients, visitors, and staff.
- Schedule patient appointments with patients and/or referring clinic.
- Monitor waiting area activity and ensure a clean, organized, and safe environment.
- Promote personal comfort and convenience of patients and families by routinely checking their needs.
- Provide information regarding hospitals and community services as needed.
- Process and compile patient paperwork for exams and clinical staff.
- Answer incoming phone calls and triage to appropriate location.
- Accurately record any phone messages and ensure they are forwarded appropriately.
- Call patients to remind them of upcoming appointments.
- Utilize paging system to contact appropriate staff as required.
- Prepare patient itinerary and all other appropriate correspondence.
Required Qualifications:
- High School Diploma or GED.
- 0-2 years of experience.
- Exceptional interpersonal skills and ability to work well within a team setting.
- Effective communication skills.
- Demonstrates active listening, written, verbal, and information technology skills.
