Job Information
University of Michigan Clinical Info Analyst Assoc in Ann Arbor, Michigan
Clinical Info Analyst Assoc
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Job Summary
We, the staff and faculty within the Department of Ophthalmology & Visual Sciences and Kellogg Eye Center are committed to improving lives through curing, preventing and treating eye disease. We do so by living and teaching our guiding principles of innovation, teamwork, inclusivity, caring, and integrity.
Each employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide, and, in the courtesies we extend to patients, families, and each respective team member. The Kellogg team is dedicated to partnering with patients and families to deliver the safest and highest quality of health care. Ensuring a patient and family-centered approach within this clerical role will be essential. The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty and staff.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Work directly with providers and clinics to determine appropriate documentation and referring provider requirements
Process and transcribe patient paperwork for exams and clinical staff
Obtain necessary clinic visit authorizations
Perform billing related review/audit and generate/organize audit finding reports
Assist in training providers in education on billing and insurance guidelines
Adhere to appropriate billing workque and submission claims
Manage claim denials and required follow up documentation
Act as patient liasion to ensure proper education in order for patients to understand insurance guidelines and processes
Demonstrate ability to complete multiple tasks independently
Identify and track reoccurring operational problems and participate in resolution
Required to have knowledge and adhere to University and Departmental policies and procedures
Run MiChart reports to identify upcoming patients who need records or testing uploaded
Be proficient in digital processes as they pertain to your duties: Epic MiChart, faxing, scanners and phones
Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources
Ability to work independently in an ever-changing and potentially stressful environment
Demonstrate dependability, initiative, ability to prioritize, and ability to accept direction
Excellent oral and written communication skills
Maintains proper attendance
Maintain patient confidentiality and adhere to HIPAA guidelines
Required Qualifications*
Has clinical experience and report generating skills
Has B.S. degree or relavent experience
Adhere to high standards of teamwork by demonstrating adaptability, dependability, flexibility and consistently sharing information and resources with others
Ability to work independently in an ever-changing and potentially stressful environment and possess strong organizational skills
Demonstrate initiative, ability to prioritize, and ability to accept direction
Excellent attendance record
3-4 years in customer service setting
Exceptional interpersonal skills and ability to work well within a team setting
Communicates effectively
Demonstrates active listening, written, verbal and information technology skills
Desired Qualifications*
Prior clerical/PSA experience
Familiarity with obtaining medical records
Working knowledge of MiChart
Experience in a health care environment
Strong office computing experience required, advanced skills with Microsoft Office applications highly desired
Considerable knowledge of university policies and procedures related to the responsibility to of the job
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
254664
Working Title
Clinical Info Analyst Assoc
Job Title
Clinical Info Analyst Assoc
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM KEC Billing
Posting Begin/End Date
9/19/2024 - 10/04/2024
Career Interest
Healthcare Admin & Support
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