Job Information
University of Michigan Cadence Business System Analyst Intermediate underfill Associate in Ann Arbor, Michigan
Cadence Business System Analyst Intermediate underfill Associate
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Job Summary
The Cadence Business Team is seeking a Business Systems Analyst Intermediate/Associate to support patient scheduling (Cadence) at Michigan Medicine by analyzing, recommending, and implementing changes to scheduling templates and decision trees; training clinic staff how to edit templates and submit template change requests; and supporting other Cadence functionality, workflow, and projects as needed.
The Business Systems Analyst Intermediate/Associate position serves as a subject matter expert on Epic Cadence template, visit type, block, panel, pool and Decision Tree build, as well as other patient access software functionality and related workflows. This position partners with ACUs and Department/Divisions to make recommendations and design scheduling algorithms, templates and other scheduling functionality to optimize patient access, the patient and staff experience, and improve staff efficiency. This role completes requests to add and remove providers, and to make changes to permanent scheduling templates.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Performs workflow analysis of department and customer scheduling needs.
Works collaboratively with customers to define scheduling requirements for specific clinics.
Uses MiChart reports to make data-based recommendations on how to build scheduling templates to maximize utilization and patient access while meeting clinic-specific needs.
Documents and translates requirements into proper system specifications.
Analyzes requests to identify and recommend best use of Cadence functionality.
Reviews, analyses and completes schedule change request in a timely manner.
Trains clinic staff on template editor functions.
Educates clinic staff on how to interpret and act on MiChart reports related to template build, utilization, and patient access.
Ensures design and build is integrated with MiChart and other applications and processes to support design decisions and facilitation of scheduling workflows.
Documents and communicates policy and workflow changes to customers.
Analyzes system enhancements and functionality changes to determine proper use.
Participate in review of access goals, provides recommendations to improve access, and helps facilitate changes required in Cadence.
Relationship Management: Proactively meets with and creates partnership with operations leaders to drive functionality optimization, coordinate optimal template designs, ensure appropriate maintenance and answer questions and provide solutions related to Cadence functionality.
Recommends system enhancements that improve business efficiency.
Acts as liaison between clinics and MiChart teams.
Other duties as assigned.
IMPORTANT NOTE: Epic Cadence proficiency is a requirement for this position. Training will be provided for a period of 12 weeks should a successful candidate not already be proficient. Failure to obtain this required training though will result in termination from the University.
Required Qualifications*
Demonstrated ability to facilitate team work necessary to leverage day to day operations.
Excellent analytical, interpersonal, professional and communication skills.
Must exhibit confidence in the facilitation of meetings, and conflict resolution.
Must demonstrate excellent written, verbal, active listening and information technology skills.
Intermediate Requirements:
- Bachelor's degree in related field and 2-4 years of related experience, or an equivalent combination of education and experience.
Associate Requirements:
- Associate degree in related field and 1-3 years of related experience, or an equivalent combination of education and experience.
Desired Qualifications*
Knowledge of the Michigan Medicine policies and procedures.
Knowledge in patient scheduling, registration, consult/order workflows and MiChart reports.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
255890
Working Title
Cadence Business System Analyst Intermediate underfill Associate
Job Title
Business Systems Analyst Inter
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Um Hospital
Department
MM Access & Insights
Posting Begin/End Date
10/21/2024 - 11/04/2024
Career Interest
Information Technology
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