Job Information
Cochlear Audiology Assistant/Hearing Technician in Ann Arbor, Michigan
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Part-time Audiology Assistant / Hearing Technician Position Spotlight: * Part-time role, 2 full days per week at Ann Arbor clinic. Some flexibility on days. * Travel within 50- mile radius of Ann Arbor is possible for outreach efforts. * Triage patient care in clinic, patient intake/check-in or out, data entry, answering phones. * 1 day per week spent on patient and professional outreach in the community, supporting Cochlear sponsored educational plans. Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. About the role Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! This is a rare opportunity to work for Cochlear Clinical Services, LLC., a wholly owned subsidiary of Cochlear Americas. This part-time role will focus one day per week in the clinic supporting a cochlear implant Audiologist in Ann Arbor and one day per week devoted to community outreach and education. Key Responsibilities * Assist with Cochlear implant evaluations which includes operation of diagnostic audiometric equipment under the supervision of an Audiologist. * Responsible for being the technical expert for candidates and recipients by providing product support for the entire Cochlear portfolio (Baha, Cochlear Implants, and Hearing Aids). * Assist with cochlear implant activations. Support interface connections between the patient processor, programming software and remote audiology support. * Initiate approved patient and professional outreach/marketing methods and work with team members to execute. * Must be able to travel within a 50-mile radius of the physical clinic location in Ann Arbor. * Maintain patient records incompliance with privacy regulations. * Clinical office supply ordering, inventory, assisting RMA's. * Other duties as assigned. Key Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview: * Strong computer skills (preferably in Microsoft Suite) * Proficient experience utilizing common office resources (phone, copier, and email) * Ability to work in a fast-paced environment and balance/manage multiple, changing priorities * Excellent written and verbal communication skills * Follows through on commitments, meets deadlines, takes responsibility for actions, and shows consistency between words and actions * In role related tasks, identifies and communicates opportunities for improvement * Proven ability to work independently and collaboratively. * Must possess a valid drivers license and have access to reliable transportation. Total Rewards In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits. * Pay Range in the United States: $28.00 - $29.00 per hour, based upon experience, as well as an annual bonus opportunity of 5% of base salary. Exact compensation may vary based on skills, experience, and location. * Part-time roles are not eligible for medical benefits but are eligible for 401(k) and subsequent employer matching. Who are we? Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs. For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day. Physical & Mental Demands The